Service Technician

1 month ago


Guildford, Western Australia 3M Full time
Job Title: Service Technician

Job Summary: We are seeking a skilled Service Technician to join our team at 3M. As a Service Technician, you will be responsible for performing mobile and in-house servicing for the full range of 3M Personal Safety Division equipment.

Key Responsibilities:

* Perform mobile and in-house servicing for 3M Personal Safety Division equipment
* Travel interstate and within Country NSW to service and repair equipment
* Quote and process customer service and repair orders
* Repair and service various 3M|Scott equipment, including SCBA, Airline & Escape Equipment, Compressed Air Cylinders, PAPR Equipment, and Passive RPE
* Manage repairs for CFA Thermal imaging equipment
* Inspect and pre-deliver finished goods such as SCBA, Thermal Imaging, Compressed Air Cylinders, and Airline Equipment
* Monitor and maintain spare part stock levels at the Smithfield warehouse
* Engage in customer-facing activities at the Smithfield facility
* Ensure all equipment requiring calibration is calibrated on time and maintain records of 3M Service Equipment

Requirements:

* Higher School Certificate or equivalent
* Trade Qualification
* Strong knowledge of servicing SCBA equipment
* High degree of computer literacy including SAP CRM, Microsoft Word, Excel analysis & PowerPoint
* Communication and Presentation: Strong verbal communication, listening, and excellent presentation skills
* Interpersonal Skills: Confident manner with both internal teams and external customers, and ability to work well within a team environment and across functional teams
* Technical Proficiency: High level of functional and technical skills, and ability to understand and translate technical literature
* Problem Solving and Innovation: Strong problem-solving ability and resourceful innovation to meet customer requirements
* Organizational Skills: Strong attention to detail, organizational, and planning abilities

Worker Type: Permanent
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