Hospitality Operations Coordinator

1 week ago

Brisbane, Queensland, Australia Pinnacle People Permanent Full time
Job Title: Hospitality Operations Coordinator

We are seeking a dedicated Hospitality Operations Coordinator to join our team at Pinnacle People Permanent.

Estimated Salary: $60,000 - $80,000 per annum (dependent on location and experience)

About the Role

This is an exciting opportunity for a skilled individual to transition from a frontline role to an office-based position while still being connected to the hospitality industry.

The successful candidate will have previous experience in the hospitality or customer service industry, preferably in a Front of House (FOH) role within a restaurant or hotel environment.

The ideal candidate will possess excellent computer skills, including proficiency in Outlook and other Microsoft Office applications, as well as strong organizational and multitasking abilities.

The role involves end-to-end recruitment and skills testing, working with Supervisors and other key staff to ensure seamless operational activity, forward planning and rostering of large pool of casual staff at third party work sites, management of high-volume incoming calls, anticipating challenges and identifying solutions to help the team succeed in its objectives, and preparing reports including shift confirmations and coverage requirements.

Key Responsibilities
  • Recruitment and skills testing
  • Operational planning and coordination
  • Management of multiple projects and priorities
  • Communication and interpersonal skills
Requirements
  • Previous experience in the hospitality or customer service industry
  • Excellent computer skills and organizational abilities
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
Benefits
  • Opportunities for career advancement and professional development
  • Be a part of Brisbane's major events scene
  • A supportive and dynamic work environment

If you're passionate about hospitality and ready to take the next step in your career, we encourage you to apply.

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