Hospitality Operations Manager

1 day ago


Brisbane, Queensland, Australia Frontline Hospitality QLD Full time

Are you a strong leader with a passion for delivering exceptional guest experiences? We are seeking an experienced Hospitality Operations Manager to oversee daily operations and lead our team to success at a leading high-volume venue in Brisbane.

About the Company:
We are a renowned hospitality venue in the heart of Brisbane, known for delivering top-tier experiences to large crowds. Our vibrant atmosphere, exceptional food and beverage service, and team-focused approach make us a cornerstone in the local hospitality scene. With a strong commitment to providing an engaging and rewarding workplace, we continue to grow, offering career-defining opportunities for passionate hospitality professionals.

About the Role:
The Hospitality Operations Manager plays a critical role in ensuring the smooth, day-to-day operations of the venue. They will oversee the floor and F&B operations, managing everything from staff supervision to customer relations, and ensuring that all service and safety standards are upheld. The successful candidate will lead a team through peak service periods, support event execution, and address any challenges that arise, all while maintaining an exceptional guest experience.

Your Skills and Experience:
* Proven experience as a Duty Manager or in a leadership role within a high-volume hospitality environment (minimum 3 years)
* Strong knowledge of food, beverage, and event operations
* Exceptional leadership and team-building skills, with the ability to manage, train, and mentor staff effectively
* Excellent problem-solving skills and the ability to remain calm under pressure
* Hands-on management approach with a focus on maintaining high customer service standards

Your Benefits and Rewards:
* Competitive salary package: $70,000 - $90,000 per annum, depending on experience
* Be part of one of Brisbane's most dynamic and high-profile venues
* Supportive team culture with a focus on professional development and progression
* Access to ongoing training programs to enhance skills and industry knowledge
* Generous staff discounts on food, beverages, and events, plus other venue perks



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