Hospitality Operations Coordinator

2 weeks ago

Brisbane, Queensland, Australia Pinnacle People Permanent Full time

Pinnacle People Permanent is a leading recruitment agency in Brisbane, offering permanent solutions to the hospitality and tourism industry.

As a Hospitality Administration Assistant with Pinnacle People Permanent, you will have the opportunity to work with a dynamic team and contribute to the success of our clients.

The estimated salary for this role is $65,000 - $75,000 per annum, depending on experience.

About the Role

We are seeking a highly organized and skilled Hospitality Administration Assistant to join our team. The successful candidate will be responsible for providing administrative support to our supervisors and staff, ensuring seamless operational activity.

The key responsibilities of this role include:

  • End-to-end recruitment and skills testing;
  • Working closely with supervisors and other key staff to ensure operational efficiency;
  • Forward planning and rostering of casual staff at third-party work sites;
  • Management of high-volume incoming calls;
  • Anticipating challenges and identifying solutions to help the team succeed in its objectives;
  • Preparing reports, including shift confirmations and coverage requirements.

Requirements

To be successful in this role, you will need:

  • Previous experience in the hospitality or customer service industry, preferably in a front-of-house (FOH) role within a restaurant or hotel environment;
  • Excellent computer skills, including proficiency in Outlook and other Microsoft Office applications;
  • Strong organizational and multitasking abilities;
  • Ability to work independently and as part of a team;
  • Exceptional communication and interpersonal skills;
  • Attention to detail and accuracy.

Benefits

This role offers a range of benefits, including opportunities for career advancement and professional development, a dynamic work environment, and the chance to be part of Brisbane's major events scene.

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