Hotel Operations Manager
6 days ago
About the Role
We are seeking an experienced Hotel Operations Manager to join our team at Silk Hospitality. This is a fantastic opportunity to lead and manage a diverse workforce, further develop your personal and professional skills, and interact with key clients within the hotel industry.
Key Responsibilities:
- Ensure team KPIs are met or exceeded
- Assist with recruitment and employee mentoring
- Plan and coordinate housekeeping activities according to contract terms
- Deliver regular reports to the Operations Manager
- Roster staff
Requirements:
- Housekeeping or cleaning experience
- Prior experience in a leadership or people management role
- Thrive in a fast-paced environment and able to remain calm during times of pressure
- Strong written and verbal communication skills
- Able to drive results within a team and hold people accountable
- Competent with computer systems and Microsoft Office Suite
- Demonstrate problem-solving capabilities, innovation, and a proactive approach
What We Offer:
- A competitive salary of $80,000 - $110,000 per annum
- Employee perks and benefits including discounts at retail stores and local services
- Coaching, mentoring, and upskilling opportunities
- Supportive work culture
- Opportunities for internal promotions and movements across the country
About Us:
Silk Hospitality is a proudly Australian-owned and operated hotel services company, headquartered in Gold Coast, QLD. Established locally in 2009, we are an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally.
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