Regional Hospitality Operations Manager

3 days ago


Brisbane, Queensland, Australia Frontline Hospitality QLD Full time

About Frontline Hospitality QLD:

We are a renowned hospitality company offering multiple roles in the heart of Regional Queensland. Our company is known for its friendly atmosphere and exceptional customer service.

Job Summary:

The Regional Hospitality Operations Manager will be responsible for managing the daily operations and teams to ensure seamless guest experiences. The ideal candidate will have strong leadership skills, experience in supervisory or management roles within hospitality, and knowledge of relevant Liquor and Gaming compliance requirements.

Key Responsibilities:

  • To manage and oversee the daily operations and performance of the team
  • To maintain high standards of customer service and ensure a positive guest experience
  • To handle customer inquiries, feedback, and complaints with professionalism
  • To maintain accurate records and reports as required by the company and regulatory bodies

Requirements:

  • Proven experience in a supervisory or management role within hospitality
  • Strong leadership abilities and a hands-on approach to team management
  • RSA, RSG, RMLV & Approved Managers License
  • Knowledge of hospitality operations and customer service principles
  • Ability to work flexible hours, including weekends and public holidays

Benefits:

  • A competitive salary of approximately $80,000 per annum, plus superannuation
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • The chance to live and work in beautiful Regional Queensland
  • A comprehensive training program to enhance your skills and knowledge

Location: Regional Queensland



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