Customer Service Representative
2 months ago
Panthers Penrith Team Member Job Description
We are seeking an energetic and versatile customer service professional to join our friendly Panthers team at Kelly's.
This role involves delivering excellent service to our members and guests in a fast-paced team environment. You will enjoy a range of duties associated with food and beverage service for Penrith Panthers and take pleasure in making sure our customers and guests are our number one priority.
Main Duties and Responsibilities:
- Provide exceptional customer service to our members and guests;
- Barista and dessert service;
- Basic food preparation (including sandwich toasting and plating food);
- Food and beverage service;
- Maintain floor cleanliness including table clearing, glass and plate collection and;
- Process transactions through the register and cash handling duties;
- General cleaning duties as required.
Requirements:
- Minimum 1 year's experience in the same or similar role;
- An energetic and enthusiastic approach to your work;
- A proven track record for providing exceptional customer service;
- RSA and RCG Certificates;
- Excellent written and verbal communication skills;
- High standard of personal grooming and;
- Strong attention to detail and the ability to problem solve.
Why work for Panthers?
- Work within a supportive team who prides ourselves on giving back to our employees;
- Enjoy a 40% discount at any Panthers owned food outlets;
- Enjoy a 20% discount on Panthers merchandise;
- Reward and recognition programs;
- Learning, development and career growth opportunities;
- Enjoy staff get-togethers and much more.
You will demonstrate a strong work ethic, a commitment to customer service and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.
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