Retail Sales Representative

3 weeks ago


Penrith Municipality, Australia Penrith Rugby League Full time
Penrith Panthers Rugby League Merchandise Assistant Role

We are seeking an enthusiastic and dedicated sales representative to join our friendly Merchandise team.

About the Role

This is a seasonal position with the possibility to become a permanent employee. As a Retail Sales Assistant, you will be an exceptional team player with a welcoming smile, actively promoting Panthers Rugby League Merchandise and assisting customers with their purchases.

You will engage customers with your enthusiasm and passion for your products, maintaining high levels of customer service at all times.

Key Responsibilities
  • Customer Service: Providing excellent customer service to our customers;
  • Sales Targets: Meeting daily sales targets and upselling where possible;
  • Manual Handling: Use safe manual handling techniques to assist where needed;
  • Transactions: Selling merchandise, cash handling and processing transactions through the register;
  • General Duties: Assisting with general customer enquiries and online orders; processing Rugby League memberships; maintaining store presentation; and performing general shop and cleaning duties.
Requirements
  • Communication Skills: Outstanding communication and customer service skills;
  • Experience: At least 1-2 years' experience in a customer service position preferably in the retail industry;
  • Cash Handling: A history of accurate cash handling is essential;
  • Timely Service: Ability to provide accurate service in a timely manner to customers;
  • Attention to Detail: Possess strong attention to detail;
  • Initiative: Ability and initiative to work efficiently and proactively, either autonomously or in a team.
Benefits
  • Team Support: Work within a supportive team who prides themselves on giving back to employees;
  • Discounts: Enjoy a 40% discount at any Panthers-owned food outlets and a 20% discount on Panthers merchandise;
  • Reward Program: Participate in reward and recognition programs;
  • Learning Opportunities: Take advantage of learning, development, and career growth opportunities;
  • Staff Events: Enjoy staff get-togethers and more.
What We Offer

You will have a positive, outgoing, and energetic approach to work and be exceptionally well-groomed at all times. You will need to be available to work as required, including nights, weekends, public holidays, and Panthers home games.

This role offers a competitive salary of $60,000 - $70,000 per annum, depending on experience.



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