Customer Service Representative
2 days ago
Are you a friendly and energetic customer service professional looking for a new challenge? Panthers Penrith is seeking an exceptional team player to join their food and beverage team.
About the RoleThis exciting opportunity will see you working in a fast-paced environment, delivering excellent service to our members and guests at Kelly's. You will be responsible for providing exceptional customer service, preparing and serving food and beverages, maintaining floor cleanliness, processing transactions, and undertaking general cleaning duties as required.
Key Responsibilities- Customer Service: Provide exceptional customer service to our members and guests, ensuring a welcoming and enjoyable experience.
- Food and Beverage Service: Prepare and serve food and beverages, including barista and dessert service, basic food preparation, and food and beverage delivery.
- Floor Maintenance: Maintain a clean and tidy floor area, including table clearing, glass and plate collection, and general cleaning duties.
- Transaction Processing: Process transactions through the register and manage cash handling duties.
- Experience: Minimum 1 year's experience in a similar role.
- Skills and Qualifications: Proven track record of providing exceptional customer service, RSA and RCG certificates, excellent written and verbal communication skills, high standard of personal grooming, and strong attention to detail.
- Discounts: Enjoy a 40% discount at any Panthers-owned food outlets and a 20% discount on Panthers merchandise.
- Reward and Recognition: Participate in reward and recognition programs that acknowledge and reward your hard work and dedication.
- Learning and Development: Access learning and development opportunities to help you grow and succeed in your role.
We are looking for someone who is flexible, reliable, and able to work autonomously as well as part of a team. If you are passionate about delivering exceptional customer service and have a strong work ethic, we want to hear from you.
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