Key Account Strategist
1 week ago
Job Title: Key Account Strategist
DescriptionWe are seeking an experienced and driven professional to join our team as a Key Account Strategist. In this role, you will be responsible for driving customer retention, engagement, and subscription renewal revenue across our institutional business in Australia and New Zealand.
The successful candidate will have a proven track record in achieving and exceeding sales targets in a B2B environment, with experience in customer engagement, education, and retention strategies. They will also possess strong consultative, value-based, and solution-selling skills in complex sales cycles, as well as excellent relationship-building, networking, and stakeholder management abilities.
You will work closely with internal teams to deliver on customer needs and support key business objectives, leveraging your analytical skills and proficiency in usage analytics to inform engagement and renewal strategies. A university degree in Science, Healthcare, Technology, or related field is preferred, and you will be proficient in Microsoft Office and CRM systems.
This is a permanent, full-time role that offers flexible working arrangements, access to learning and development resources, wellbeing initiatives, Paid Parental Leave, Volunteering Leave, and other supports.
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