Key Account Strategist
3 days ago
Job Overview
We are seeking a seasoned Key Account Strategist to join our team based in Pyrmont. As a key member of our sales team, you will partner with new and existing customers to find solutions and deliver efficiencies within their supply chain.
You will develop a deep understanding of customer requirements and provide valuable insights and expertise that enable us to navigate the complexities of logistics environments and solve problems quickly. Furthermore, you will collaborate with various internal departments to ensure each customer experiences a seamless transition to an efm solution and continuous value add.
The successful candidate will have 2+ years of work experience in an account management role, preferably with a focus on supply chain management. You will also possess strong process focus, specifically in relationship management, as well as a deep understanding of commercial drivers of business.
We offer an attractive salary package with uncapped earning potential, provided with the tools of the trade - laptop and phone. Strong focus on regular and ongoing professional development training, enhancing skills and career progression. A dynamic and empowering culture, where we challenge each other to excel.
Main Responsibilities:
- Building strong relationships with both internal and external stakeholders
- Providing strong service levels while ensuring competitive pricing
- Project management to ensure accurate, timely and actionable outcomes
- Influencing change to create further efficiencies across the customer's supply chain
- Collaborating with customers to ensure they achieve project goals & timelines, ensuring service levels are met and annual NPS scores are achieved
- Managing and executing administrative functions for assigned accounts, including CRM management and general administration that enhance overall portfolio results
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