
Lead Client Relationship Manager
1 week ago
The Howden collective is a global team of talented and passionate individuals. We have pushed the boundaries of insurance together, driven by a shared passion and no-limits mindset. Our strength lies in collaboration as an international group spanning over 100 countries.
We prioritize our people, making us unique with our inclusive culture, quality service to clients, and continued growth. This comes from our people-first approach. There's no individual success – we all need to play our part, contributing skills and experience to make a difference.
About the Role
We seek an experienced Client Services Director to lead our Client Services function for the US part of the business. This role requires combining leadership capabilities with direct client engagement. You will drive operational effectiveness and deliver high-quality service to key clients, many operating at C-suite level.
You will utilize your extensive experience to identify client needs, design, and deliver a profitable Scope of Service using the best of what Howden has to offer.
Required Skills and Qualifications
- Leadership capabilities
- Direct client engagement
- Operational effectiveness
- Delivering high-quality service
- Identifying client needs
- Designing and delivering profitable services
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