Client Financial Coordinator

1 week ago

Charlotte Bay, Australia beBeeElectronic Full time $80,000 - $110,000
Job Overview

The Billing Coordinator role involves coordinating client invoicing and electronic billing, navigating multiple client systems for precision and efficiency.

This dynamic position requires a strong understanding of electronic billing across various client e-billing systems, as well as extensive knowledge of Aderant Expert legal billing solutions and MS Office suite.

Excellent oral/written communication skills are necessary for interpreting/explaining complex technical communications to contacts in various roles.

A high level of customer service and building strong positive team relationships are essential in this position.

Key Responsibilities
  • Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, and billing rate information.
  • Manage all billing activities for assigned electronic billing clients, attorneys, and complex clients/matters.
  • Configure and maintain electronic billing profiles with e-billing vendors (Tymetrix360, Legal Tracker, Passport, CounselLink, Collaborati, Bridgeway Corridor) including new matters, timekeeper and rate approvals, required task/activity code information, client billing guidelines, and AR/reduced/rejected invoice follow-ups.
  • Monitor Accounts Receivable (AR) and unbilled time/costs on assigned attorneys/clients/matters to ensure timely billing/payment of client invoices. Proactively communicate with parties/address issues/concerns.
  • Consult with attorneys/legal administrative assistants utilizing billing system functionality to identify solutions/best practices for meeting client billing requirements.
  • Effectively utilize reports/inquiry tools in billing systems, Microsoft Excel, and reporting tools to respond to client/attorney/lAA information requests.
  • Build/maintain/professional customer service/positive working relationships with internal/external contacts requiring routine communication with firm attorneys/client contacts/LAAs/others.
  • Maintain confidentiality of financial matters exposed during job duties.
Required Skills
  • Strong skills in electronic billing across various client e-billing systems.
  • Extensive knowledge of Aderant Expert legal billing solutions.
  • Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources).
  • Excellent oral/written communication skills interpreting/explaining complex technical communications to contacts in various roles.
  • High level of customer service/building strong positive team relationships.
  • Ability to maintain confidentiality of all financial matters.
  • Thorough understanding of firm/finance department policies/procedures/enforcing compliance.
  • Excellent organizational skills prioritizing workload.

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