Customer Experience Liaison
4 weeks ago
Osborne Richardson is seeking a Customer Experience Liaison to join their team in Melbourne. Our client is a leading private, family-owned company in the grocery industry, selling continental goods across Australia.
Key Responsibilities:
Accurately process orders, coordinate inventory and logistics, and resolve discrepancies
Provide accurate product information to customers and receive and enter customer orders via telephone and electronically
Maintain strong customer relationships and provide personalized service, addressing inquiries and complaints promptly
Gather and analyze feedback, implement improvement strategies, and collaborate on customer-centric initiatives
Assist with project implementation, collaborate with internal and external stakeholders, and recommend improvement opportunities at national and state levels
Requirements:
Possess a strong drive to succeed with proven sales experience in customer/sales roles
Have previous 3PL experience, highly regarded
Thrive in fast-paced environments, enjoy multitasking, and are passionate about the food industry
Are dedicated to delivering exceptional customer experiences every time
Have excellent communication skills and are confident using MS Office
This role offers a supportive, fun, and collaborative team environment with opportunities for further career development. All candidates must complete a National Police Check and have full Australian working rights (Permanent Residency or Citizenship). This is an office-based role, requiring attendance 5 days per week.
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Customer Experience Liaison
3 days ago
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Customer Liaison Coordinator
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Customer Experience Liaison
2 weeks ago
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Customer Experience Liaison
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Customer Experience Liaison
4 weeks ago
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Customer Experience Liaison
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Customer Success Liaison
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Customer Service Liaison
3 weeks ago
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Customer Service Liaison for Eastern Suburbs
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