Customer Service Liaison for Eastern Suburbs

1 month ago


Melbourne, Victoria, Australia Public Sector People Full time

Public Sector People are seeking a highly skilled Customer Service Liaison to join their team on a 3-month temporary contract.

Position: Customer Service Liaison
Duration: 3 months
Part Time: 38 hours per week
Location: Eastern Suburbs
Estimated Salary: $39,921.60 - $62,493.12 per annum + Super

Job Overview:

The successful candidate will provide exceptional customer service to clients contacting the Council via phone, face-to-face and digital channels.

Main Responsibilities:

  • To effectively manage all enquiries, requests and complaints related to Council services, utilising the Customer Response System (CRS) to log customer requests and maintain accurate records.
  • Utilise strong communication skills to engage empathetically with customers presenting emotionally charged issues.

Key Qualifications:

  • A minimum of 2 years' experience in customer-facing roles within a call centre or high-inbound-call environment.
  • Prior local council experience is essential.
  • Demonstrated ability to work in a fast-paced call centre environment.
  • Cash-handling experience would be advantageous.

About Public Sector People:

We pride ourselves on providing top-notch recruitment services to public sector organisations.

How to Apply:

Click the 'APPLY' button below to submit your application. Only shortlisted candidates will be contacted.



  • Melbourne, Victoria, Australia Charterhouse Full time

    **Job Overview**Charterhouse is seeking a skilled Customer Service Officer to join our team in the Eastern suburbs of Melbourne.**Salary:** $36 - $39 per hourThe ideal candidate will have previous customer service experience in a call centre environment, ideally within Local Government or Council. They will represent a Local Government authority, providing...


  • Melbourne, Victoria, Australia Charterhouse Full time

    **Job Title:** Customer Service Representative**Location:** Melbourne, Australia**Job Type:** Temporary**Salary Range:** $36-$39 per hourCharterhouse is seeking an experienced Customer Service Officer to join a large Council in the Eastern suburbs for a 2-month temporary opportunity.As a Customer Service Representative, you will be responsible for providing...


  • Melbourne, Victoria, Australia Charterhouse Full time

    Job DetailsLocation: MelbourneSalary: $38,000 - $41,000 per annum (approximately $36 - $39 per hour)Job DescriptionWe are seeking a Customer Service Officer to join our team in the Eastern suburbs of Melbourne. This is a 2-month temporary opportunity to work for a large Council.Previous customer service experience in a call centre environment is essential,...

  • ICT Educator

    3 weeks ago


    Melbourne, Victoria, Australia SchoolHouse Full time

    Eastern Suburbs ICT Teaching OpportunitySchoolHouse is partnering with a reputable co-educational secondary College in Melbourne's eastern suburbs to find an experienced Information Technology Teacher. The ideal candidate will have relevant tertiary qualifications and VIT registration, along with the ability to work independently and develop curriculum.About...

  • Office Administrator

    1 month ago


    Melbourne, Victoria, Australia Perigon Group Full time

    OverviewWe are seeking an experienced Office Administrator to fill the role of Client Liaison at our organization in the Eastern and South-Eastern suburbs.


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...


  • Melbourne, Victoria, Australia Public Sector People Full time

    Public Sector People's Opportunity for a Customer Service OfficerWe are collaborating closely with a council in the eastern suburbs to recruit a temporary Customer Service Officer for a 3-month contract. This part-time role involves working 38 hours per week and offers an hourly rate of $39.73 plus superannuation.Key ResponsibilitiesTo provide exceptional...


  • Melbourne, Victoria, Australia Western Health Full time

    We are seeking an individual to join our team as a Hospital Customer Service Liaison Specialist. As a key member of our Patient Liaison Team, you will play a crucial role in ensuring excellent customer service to all internal and external stakeholders.The successful candidate will have extensive communication skills and be able to build rapport with...


  • Melbourne, Victoria, Australia Frontline Recruitment Full time

    About the OpportunityThis exciting role offers an exceptional chance to lead a high-performing team in a brand new kitchen and state-of-the-art facilities, located in the beautiful North Eastern Suburbs.

  • Apprentice Plumber

    1 month ago


    Melbourne, Victoria, Australia Burbank Full time

    We are looking for a skilled and dedicated Apprentice Plumber to join our team in the Eastern Suburbs. As a key member of our team, you will work closely with our qualified plumbers to gain practical experience and training to become a qualified Plumbing Tradesman.The successful candidate will have a current and valid driver’s license, construction...


  • Melbourne, Victoria, Australia SchoolHouse Full time

    Job OverviewA prestigious co-educational Catholic school in the south eastern suburbs of Melbourne seeks an exceptional Religious Education Leader to join its faculty. This esteemed institution prides itself on providing outstanding opportunities for learning, wellbeing, and extracurricular activities, catering to a range of vocational and career...


  • Melbourne, Victoria, Australia SchoolHouse Full time

    Position OverviewSchoolHouse is partnering with a leading girls' school in Melbourne's eastern suburbs to find an experienced VCE Maths Teacher.About the RoleWe are seeking a dedicated and passionate maths educator to teach VCE General Maths Units 1-4, as well as contribute to the junior maths program. This is a 12-month fixed term contract opportunity for...


  • Melbourne, Victoria, Australia SchoolHouse Full time

    About the RoleWe are seeking an experienced Maths Teacher to join our team at a school for girls located in Melbourne's eastern suburbs. This is a 12-month fixed term contract, teaching VCE General Maths Units 1-4 and junior maths.Job HighlightsVCE General Maths Units 1-4Junior Maths12-month fixed term contractLocated in the eastern suburbsGirls'...


  • Melbourne, Victoria, Australia SchoolHouse Full time

    Company Overview:SchoolHouse is a leading provider of expert recruitment services to schools across various sectors. Our goal is to assist educational institutions in securing high-quality teachers and leaders.About the Position:This dynamic bilingual educator will join our client school, a reputable Catholic institution based in Melbourne's eastern suburbs....


  • Melbourne, Victoria, Australia SchoolHouse Full time

    OverviewSchoolHouse is partnering with a co-educational, independent school in the south eastern suburbs. This institution emphasizes innovative and contemporary curriculum, fostering students to be independent and self-directed in their learning journey. Staff work collaboratively in close-knit and diverse communities where each student is known and...

  • Commercial Attorney

    4 weeks ago


    Melbourne, Victoria, Australia Legal People Full time

    About our client:We are a well-established Commercial law firm based in the Eastern Suburbs, offering high-quality services to a diverse range of clients. Our firm is known for its approachable and professional team environment.About this role:We are seeking an experienced Associate/Senior Associate Commercial Lawyer to join our team. As a key member of our...


  • Melbourne, Victoria, Australia SchoolHouse Full time

    At SchoolHouse, we are partnering with a leading Catholic school based in Melbourne's eastern suburbs to find an exceptional educator for a full-time position commencing January 2025. As a French and Italian Teacher, you will be responsible for teaching both languages to students, providing a supportive and engaging learning experience.The school offers a...


  • Melbourne, Victoria, Australia Gatehouse Legal Recruitment Full time

    SoldOverview:Gatehouse Legal Recruitment is pleased to present an exceptional opportunity to acquire a well-established conveyancing firm located in the south eastern suburbs. With over 10 years of operation, this business has cultivated strong relationships with clients and key stakeholders in the local community.The firm is owned by a licensed conveyancer...


  • Melbourne, Victoria, Australia Labour Force Full time

    LabourForce, a leading provider of staffing solutions, has several clients specialising in Warehouse & Manufacturing environments located in the South Eastern Suburbs.We are seeking reliable workers and Forklift Operators with a can-do attitude, good work ethic, attention to detail and a willingness to learn for various roles:


  • Melbourne, Victoria, Australia SchoolHouse Full time

    Company OverviewWe are a highly regarded and dynamic co-educational secondary College in Melbourne's eastern suburbs. Our commitment to providing a comprehensive range of programs has led to a diverse student body and staff who thrive in collaborative teams focused on prioritizing student learning opportunities.