Senior In-Room Dining Operations Manager

3 days ago


Wentworth, Australia Accor Full time
Leading In-Room Dining Team at Sofitel Sydney Wentworth

The ideal candidate will be responsible for overseeing the in-room dining service, ensuring seamless coordination and exceptional customer experiences. Reporting directly to the Director of Restaurants and Bars, you will lead by example and foster a positive team environment.

About the Role:

  • Develop and implement strategies to maximize profitability and customer satisfaction.
  • Maintain currency of RSA certification and adhere to relevant policies and procedures.
  • Collaborate with kitchen teams to ensure efficient service delivery.
  • Implement new company policies and procedures by developing plans and instructing staff.
  • Lead by example and provide coaching and feedback to managers and staff.

Requirements:

  • Experience in hospitality management, preferably in a high-end hotel setting.
  • Strong leadership and communication skills.
  • Able to maintain confidentiality and handle sensitive information.

Benefits:

  • Competitive salary range: AU$70,000 - AU$90,000 per annum, depending on experience.
  • Ongoing professional development opportunities within Accor.
  • Access to generous group discounts from partner hotels.

About Us:

Sofitel Sydney Wentworth is part of Accor, a global leader in hospitality. We pride ourselves on delivering exceptional customer experiences through our people, products, and services.



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