Senior In-Room Dining Operations Manager
3 days ago
The ideal candidate will be responsible for overseeing the in-room dining service, ensuring seamless coordination and exceptional customer experiences. Reporting directly to the Director of Restaurants and Bars, you will lead by example and foster a positive team environment.
About the Role:
- Develop and implement strategies to maximize profitability and customer satisfaction.
- Maintain currency of RSA certification and adhere to relevant policies and procedures.
- Collaborate with kitchen teams to ensure efficient service delivery.
- Implement new company policies and procedures by developing plans and instructing staff.
- Lead by example and provide coaching and feedback to managers and staff.
Requirements:
- Experience in hospitality management, preferably in a high-end hotel setting.
- Strong leadership and communication skills.
- Able to maintain confidentiality and handle sensitive information.
Benefits:
- Competitive salary range: AU$70,000 - AU$90,000 per annum, depending on experience.
- Ongoing professional development opportunities within Accor.
- Access to generous group discounts from partner hotels.
About Us:
Sofitel Sydney Wentworth is part of Accor, a global leader in hospitality. We pride ourselves on delivering exceptional customer experiences through our people, products, and services.
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