Customer Experience Professional

2 days ago

Brisbane, Queensland, Australia beBeeConsultant Full time

A key aspect of this role is to provide exceptional customer experiences, tailor-made to meet individual needs and preferences. This involves welcoming customers into our spaces and engaging with them in a way that fosters meaningful connections and drives commercial success.

As a professional with experience operating within a customer service environment, you will possess effective selling skills and the ability to drive business outcomes. You should be able to successfully participate in and contribute to a team, utilising empathy to manage interpersonal relationships and promote a positive and inclusive atmosphere for all.

This position offers a unique opportunity to work in a dynamic and supportive environment, where employee development and career growth are highly valued. Our company takes a holistic approach to employment, providing a range of benefits and initiatives designed to enhance employee wellbeing and support their personal and professional goals.

We are seeking an individual who embodies our values and is passionate about delivering exceptional customer experiences. If you are a motivated and customer-focused professional with excellent communication and problem-solving skills, we would like to hear from you.

About the Role

  • This is a casual position operating on an on-site working pattern.
  • We are committed to reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.

Key Requirements

  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Strong communication and problem-solving skills

What We Offer

  • Generous product discount allowance and bi-annual complimentary product allocation
  • Paid volunteering allowance for all employees
  • Bonus opportunity based on personal, and business, performance
  • Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house
  • Product and Core skills training and study support opportunities
  • Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.

About Us

We create the very best of luxury beauty. Our Division has an unrivalled portfolio of aspirational brands and an incredibly talented team of experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. We are committed to building a more sustainable and inclusive society.

Luxury is not just a brand; it's an experience. It's about providing the highest quality products and services that exceed expectations and leave a lasting impression. We're looking for individuals who share our passion for luxury and are committed to delivering exceptional experiences that stay with our customers long after they've left our stores.

  • Customer Experience Professional

    1 day ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time

    Customer Service Specialist OpportunityAre you a detail-oriented and effective communicator with a passion for delivering exceptional customer service?We are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers through various channels, ensuring their needs are...

  • Experience Customer Service Professional

    1 day ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time

    Customer Service Experience ManagerWe are seeking an experienced and dynamic professional to lead and elevate our customer service operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment.The ideal candidate will oversee the entire customer journey, from initial inquiry to post-sales...

  • Excellent Customer Experience Professional

    9 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $65,000 - $95,000

    Job Description\The customer-facing role of a banking specialist involves delivering exceptional banking experiences to clients. This position is part of the Retail Banking Services team, working with leading products, services, and technology to serve local communities.Key Responsibilities:\\Provide outstanding customer service and resolve complaints in a...

  • Dedicated Customer Experience Professional

    10 hours ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $120,000 - $160,000

    Key Role at a Premier AssetThe Customer Solutions Manager plays a pivotal role in shaping the customer experience at one of our premier commercial assets.Job OverviewThis key position oversees the customer solution strategy, reporting directly to the General Manager. As the primary contact for all customer activities and tenant-related queries, you will...

  • Sales and Customer Experience Professional

    12 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $63,000

    Sales and Customer Experience ProfessionalWe are seeking a highly motivated Sales Assistant to create exceptional customer experiences and contribute to a dynamic retail environment.Key Responsibilities:Provide outstanding customer service and deliver memorable experiences.Collaborate with the team to achieve sales targets and maintain a high-energy store...

  • Leading Customer Experience Professional

    1 day ago

    Brisbane, Queensland, Australia beBeeService Full time $90,000 - $120,000

    Customer Service LeaderAre you a dynamic leader who thrives in a fast-paced environment? Do you have a passion for delivering exceptional customer service while making a difference through your work?We are seeking a results-driven professional to lead a high-performing customer service team and drive process improvements, outstanding service delivery, and...

  • Professional Customer Experience Manager

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time

    Customer Service SpecialistWe are seeking a highly skilled and experienced customer service specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, ensuring that their needs are met and exceeded.This is an excellent opportunity for someone who is passionate...

  • Dedicated Customer Experience Professional

    1 day ago

    Brisbane, Queensland, Australia beBeeService Full time

    Customer Service RepresentativeWe are seeking a detail-oriented and organized Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that our customers receive exceptional service and support.The ideal candidate will have excellent communication skills, both written and...

  • Sales and Customer Experience Professional

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time

    Customer Service and Sales RepresentativeWe are seeking a talented individual to join our team as a customer service and sales representative. As the face of our company, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.About the Role:This is an exciting opportunity...

  • Frontline Customer Experience Professional

    15 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $83,000

    About the Role:">We are seeking a Customer Solutions Specialist to join our team. The ideal candidate will have exceptional customer service skills, strong problem-solving abilities, and a passion for delivering results.">Key Responsibilities:">Deliver Exceptional Customer Service: Provide timely and effective solutions to customers' inquiries and...