Professional Customer Experience Manager

2 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time
Customer Service Specialist

We are seeking a highly skilled and experienced customer service specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, ensuring that their needs are met and exceeded.

This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences and has a strong background in customer service. If you have a proven track record of success in this field and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to clients through various communication channels, including phone, email, and social media.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with the sales and marketing teams to ensure that customer needs are met and exceeded.
  • Develop and implement effective solutions to improve customer satisfaction and loyalty.
  • Collaborate with other departments to identify areas for improvement and develop strategies to address them.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 2 years of experience in customer service or a related field.
  • Proven track record of success in customer service, including metrics such as high customer satisfaction ratings and low complaint rates.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.

Benefits:

  • Competitive salary and benefits package.

  • Customer Experience Professional

    2 days ago

    Brisbane, Queensland, Australia beBeeConsultant Full time

    A key aspect of this role is to provide exceptional customer experiences, tailor-made to meet individual needs and preferences. This involves welcoming customers into our spaces and engaging with them in a way that fosters meaningful connections and drives commercial success.As a professional with experience operating within a customer service environment,...

  • Customer Experience Professional

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time

    Customer Service Specialist OpportunityAre you a detail-oriented and effective communicator with a passion for delivering exceptional customer service?We are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers through various channels, ensuring their needs are...

  • Dedicated Customer Experience Professional

    19 hours ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $120,000 - $160,000

    Key Role at a Premier AssetThe Customer Solutions Manager plays a pivotal role in shaping the customer experience at one of our premier commercial assets.Job OverviewThis key position oversees the customer solution strategy, reporting directly to the General Manager. As the primary contact for all customer activities and tenant-related queries, you will...

  • Experience Customer Service Professional

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time

    Customer Service Experience ManagerWe are seeking an experienced and dynamic professional to lead and elevate our customer service operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment.The ideal candidate will oversee the entire customer journey, from initial inquiry to post-sales...

  • Leading Customer Experience Professional

    2 days ago

    Brisbane, Queensland, Australia beBeeService Full time $90,000 - $120,000

    Customer Service LeaderAre you a dynamic leader who thrives in a fast-paced environment? Do you have a passion for delivering exceptional customer service while making a difference through your work?We are seeking a results-driven professional to lead a high-performing customer service team and drive process improvements, outstanding service delivery, and...

  • Sales and Customer Experience Professional

    21 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $63,000

    Sales and Customer Experience ProfessionalWe are seeking a highly motivated Sales Assistant to create exceptional customer experiences and contribute to a dynamic retail environment.Key Responsibilities:Provide outstanding customer service and deliver memorable experiences.Collaborate with the team to achieve sales targets and maintain a high-energy store...

  • Manager, Customer Experience

    3 weeks ago

    Brisbane, Queensland, Australia Queensland Government Full time

    Find purpose you feel, impact you see and a legacy you bring to life.As Our Manager, Customer Experience, You Will:Manage the development and implementation of customer experience (CX) strategies, systems, and research to better understand customer needs, behaviours, and pain points.Guide the design, refinement, and optimisation of end-to-end customer...

  • Manager, Customer Experience

    3 weeks ago

    Brisbane, Queensland, Australia Queensland Government Full time

    Find purpose you feel, impact you see and a legacy you bring to life.As Our Manager, Customer Experience, You Will:Manage the development and implementation of customer experience (CX) strategies, systems, and research to better understand customer needs, behaviours, and pain points.Guide the design, refinement, and optimisation of end-to-end customer...

  • Sales and Customer Experience Professional

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time

    Customer Service and Sales RepresentativeWe are seeking a talented individual to join our team as a customer service and sales representative. As the face of our company, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.About the Role:This is an exciting opportunity...

  • Customer Experience Manager

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time

    Customer Experience ManagerWe are seeking an experienced and dynamic customer experience manager to lead and elevate our client's customer service operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment.The ideal candidate will be responsible for overseeing the entire customer...