Service Delivery Manager

3 days ago


Melbourne, Victoria, Australia Kapitol Group Full time
About the Role

We are seeking an experienced and skilled Service Delivery Manager to join our team at Kapitol Group. As a key member of our construction services team, you will be responsible for leading the delivery of cost-effective services construction projects.

Key Responsibilities
  • Lead the delivery of cost-effective services construction projects in accordance with project design and delivery briefs.
  • Ensure compliance with all safety, quality, design, authority, and building code requirements.
  • Partner with internal stakeholders to procure services consultants and subcontractors.
  • Meet all client requirements by way of services packages in head and subcontracts.
  • Ensure that all project documentation meets brief and procurement requirements.
  • Pursue the application of relevant green building and sustainability rating requirements.
  • Project manage the work of subcontractors for the installation of services packages.
  • Oversee programs and job plans, adjusting as required to meet the schedule.
  • Create and manage services design and procurement programs.
  • Govern the rectification of issues raised by external and internal stakeholders.
  • Manage the assessment of sub-contractor claims and recommend approval.
  • Supervise the rectification of services defects by subcontractors.
  • Deliver monthly reporting for services installation progress.
  • Identify new technologies for improving operations.
About You
  • Tertiary qualifications in Engineering (Electrical or Mechanical), or equivalent trade background.
  • 6 to 10+ years' relevant industry experience in services engineering, consulting, or coordination.
  • Prior Tier 1 or 2 builder experience on large commercial building services projects.
  • Thorough understanding and practical knowledge of the NCC/BCA and relevant building services requirements.
  • Sound construction knowledge and understanding of building/construction trades.
  • Extensive experience coordinating services subcontractors/consulting engineers.
  • Well-versed with quality and safety requirements on construction projects.
  • Exposure to pursuits as part of the bidding process.
  • Well-developed planning, project management, client management, negotiation, collaboration, interpersonal, and communication skills.
About Kapitol Group

Kapitol Group is a leading construction company in Victoria, with a strong commitment to quality, safety, and innovation. We pride ourselves on being a team of high-performing professionals who are passionate about delivering exceptional results.

We value diversity and aim to build an inclusive environment that champions, embraces, and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, life stages, cultures, faiths, sexual orientation, and genders.



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