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Customer Service Representative

2 months ago

Brisbane, Queensland, Australia Woolworths Group Full time
About the Role

We're seeking a talented Customer Service Team Member to join our dynamic team at Woolworths Group.


This is a fantastic opportunity to work in a fast-paced retail environment, providing exceptional customer service and ensuring a great shopping experience for our customers.


As a Customer Service Team Member, you will be the face of our brand, interacting with customers, resolving queries, and providing a positive shopping experience.


Key Responsibilities:



  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with the team to achieve sales targets and provide a positive shopping experience for customers.
  • Collect trolleys from around the store, car park, and surrounding areas, maintaining a clean and safe environment for customers.
  • Participate in visual merchandising and store displays to promote products and create an engaging shopping experience.

What We Offer:



  • A competitive hourly rate and opportunities for career growth and development.
  • A dynamic and supportive team environment, with opportunities to learn and develop new skills.
  • A range of employee benefits, including discounts on Woolworths products and services.
  • The chance to be part of a leading retail company, committed to making a positive impact on the community.

Requirements:



  • A genuine passion for food and shopping, with a customer-first mentality.
  • The ability to work effectively in a team environment, with a flexible and adaptable approach to change.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A willingness to work in a fast-paced retail environment, with a focus on providing exceptional customer service.

We are an inclusive and diverse team, committed to creating a workplace where everyone feels valued, respected, and empowered. If you're passionate about delivering exceptional customer service and working in a dynamic retail environment, we'd love to hear from you.


Please note that we do not accept unsolicited resumes or approaches from recruitment agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.