Customer Operations Representative

3 days ago


Brisbane, Queensland, Australia Avis Budget Group Full time

We are immediately hiring for a Customer Operations Representative role at Avis Budget Group. This is an excellent opportunity to join a growing enterprise and contribute to increasing customer satisfaction by interacting with customers and providing exceptional service.

About the Role

This position involves all aspects of our business, including interacting with customers on the counter, marketing products and services, completing rental bookings, inspecting vehicles for damages, and assisting with vehicle cleaning in the wash bay.

Key Responsibilities:
  • Interact with customers face-to-face, promoting the Avis Budget Group brand
  • Complete rental transactions, contracts, and bookings
  • Clean the interior and exterior of vehicles according to company standards
  • Inspect vehicles for any damages that occurred during previous rentals
Perks You'll Get:

You will receive competitive pay, loadings, overtime rates, and performance incentives. Additionally, you will have access to a wellbeing program, including life insurance, discounted health insurance, superannuation options, and more.

What We're Looking For:

We require applicants to have a full and valid driver's license, be available to work a minimum of 3-4 days per week, and possess previous experience in retail, hospitality, customer service, sales, or similar roles. You must also be able to work in a fast-paced environment while delivering exceptional customer service and follow procedures and adhere to company guidelines and standards.

Who We Are:

Avis Budget Group is a leading provider of global transportation solutions, employing 25,000 driven people who share a common goal of moving the future of transportation forward. Our culture is performance-driven, encouraging and supporting each other to achieve our best through leadership, training, tools, and rewards.



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