Airport Operations Manager

3 days ago


Cairns, Queensland, Australia Jetstar Airways Full time
About the Role

We are seeking an experienced Airport Operations Manager to join our team at Jetstar Airways. As a key member of our leadership team, you will be responsible for leading and implementing people and operational initiatives to drive business performance and excellence.

Key Responsibilities
  • Lead and Implement People and Operational Initiatives: Develop and implement strategies to drive improved employee engagement, productivity, and safety across the airport.
  • Manage a Team of Leaders: Coach, mentor, and develop a team of Team Leaders, Customer Service Officers, and Cabin Baggage Officers to achieve excellence in their roles.
  • Coordinate Onboarding and Development: Design and implement onboarding programs for new starters and develop individual development plans to bridge performance gaps.
  • Provide Leadership and Coaching: Lead by example, provide coaching and support to team members, and identify and nurture talent development opportunities.
  • Drive Business Performance: Analyze data, identify areas for improvement, and develop and implement plans to drive business performance and excellence.
  • Support Airport Manager: Collaborate with the Airport Manager to implement a culture of safety, service, and operational excellence across the airport.
Requirements
  • Extensive Experience in Airline Operations or Airport Services
  • 3-5 Years Experience Leading and Managing a Team
  • Proven Track Record of Driving Business Performance
  • Strong Commercial Orientation and Business Acumen
  • Strong Leadership and Communication Skills
  • Business or Aviation Degree or Equivalent Industry Experience


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