Night Operations Manager

6 days ago


Cairns, Queensland, Australia PULLMAN Full time

Job Title: Night Operations Manager

Job Summary:

We are seeking an experienced Night Operations Manager to join our dynamic Front Office Team at Pullman Cairns International. As the key leader during the overnight shift, you will ensure the seamless operation of the resort by managing nightly accounting and auditing, reconciling daily transactions, and generating financial reports.

Key Responsibilities:

  • Manage nightly accounting and auditing processes to ensure accuracy and compliance
  • Reconcile daily transactions and generate financial reports to inform business decisions
  • Ensure the smooth operation of the resort during the overnight shift, including managing staff and resources
  • Provide exceptional customer service to guests, handling their requests and resolving any issues that may arise
  • Maintain resort safety and security through regular property checks and ensure that all necessary protocols are in place
  • Foster open communication and efficiency between departments to ensure seamless operations
  • Motivate and inspire team members to create a positive work environment and embody Accor's values

Requirements:

  • Previous experience in a similar role, preferably in the hospitality industry
  • Strong numerical and analytical skills with attention to detail
  • Demonstrated business acumen with the ability to make sound decisions and understand commercial implications
  • Flexible and able to embrace and respond effectively to change
  • Excellent communication and interpersonal skills with the ability to communicate with all types of guests and team members
  • Flexibility to work a rotating roster, including weekends and public holidays

Benefits:

  • Annual Salary: $73,000
  • Superannuation
  • Opportunities for career development and growth within the Accor Group
  • Access to global accommodation and F&B discounts
  • Recognition of service anniversaries and Accor Tenure Milestones


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