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Product Management Specialist

2 months ago

Sydney, New South Wales, Australia SafetyCulture Full time
About SafetyCulture

SafetyCulture is a customer and product-led SAAS company that aims to help working teams improve every day. Our technology platform and products empower front-line workers and give leaders the visibility they need to make informed decisions about safety, quality, and continuous improvement.

Our Mission

We strive to become the chosen operations management platform for working teams worldwide, addressing complex customer problems that affect millions of users daily. As a Product-Led Business, we focus on creating impactful products that people love using, combining form, function, and heart in our solutions.

The Role: Principal Product Manager - User Management

This rare opportunity allows you to join a fast-growing business and shape the technology and product as we grow. As a Principal Product Manager on our User Management team, you will have ownership of your product roadmap, defining the vision and strategy for your product area within the platform while solving real customer problems that truly make a difference.

Key Responsibilities:
  • You will play a crucial role in developing the user-management experience of our core product for enterprise customers.
  • Your responsibilities will be wide-ranging, encompassing oversight across various products and requiring a holistic, project manager-like approach.
  • You will develop the road map for our users-group and drive strategic initiatives from conception through completion.
  • You will work cross-functionally with design and engineering teams to solve challenging problems using the latest technologies.
  • You will make data-driven, customer-obsessed decisions and work with leadership to prioritize your programs.
Requirements:
  • Think Customer: You are passionate about understanding our customers, championing their needs, and advocating for them in all interactions across the business.
  • Curious: You actively seek out learning and feedback, always looking to improve your knowledge and skills.
  • Results-Oriented: You're a person who gets things done, providing direction where needed and embracing learning by doing.
  • Data Driven: You are comfortable analyzing product and customer data, identifying key success measures, and developing hypotheses.
  • Strong Communicator: You can tailor your communications to any audience, motivate teams through storytelling, and ensure no one is surprised by new changes.
  • Team Player: You work effectively with cross-functional teams and manage tasks and interests from many stakeholder groups.
  • Demonstrated Experience: Building B2B products in medium to large technology businesses is desirable.
  • Delivering Products: Experienced delivering products across web & mobile platforms, particularly in domains or user-management, will be preferred.
Benefits

We offer flexible working arrangements, access to professional and personal training and development opportunities, hackathons, workshops, lunch & learns, and encouragement to engage in the community, open-source work, attending talks and events, and experimenting with new technologies.

In our Surry Hill HQ, you'll enjoy an in-house culinary crew serving daily breakfast, lunch, and snacks, a barista coffee machine, craft beer on tap, boutique wines, and a range of non-alcoholic beverages, wellbeing initiatives such as subsidized fitness programs, EAP services, and generous parental leave policy, quarterly celebrations and team events, including the annual Shiplt global offsite, an on-site gym, table tennis, board games, books library, and pet-friendly offices.