Claims Decision Specialist
4 weeks ago
The Claims Decision Specialist will be responsible for evaluating claims and making informed decisions regarding their acceptance or rejection. This role will also involve transitioning claims to Case Managers for further management, calculating PIAWE, and advising Dispute Resolutions Managers on the rationale behind original decisions.
To succeed in this position, you will require strong analytical and communication skills, as well as resilience and a ability to work effectively within a team environment.
Key Responsibilities:- Evaluate claims and make informed decisions regarding their acceptance or rejection
- Transition claims to Case Managers for further management
- Calculate PIAWE
- Advise Dispute Resolutions Managers on the rationale behind original decisions
To be considered for this role, you will need:
- 2 years or more experience in initial claims assessment (Case Manager) or 1 year or more in a paralegal or legal assistant position
- Strong working knowledge of relevant legislation and associated Regulations, and/or a Legal Qualification
- Ability to work effectively within a team environment
- Strong analytical and communication skills
- Resilience and a ability to adapt to change
We offer a range of benefits to our employees, including:
- Competitive salary: $80,000 - $110,000 per annum
- Flexible working arrangements
- Extensive resources to support your onboarding and continual development
- A global virtual platform that fosters a culture of appreciation and celebration
- Recognition and reward program
- Paid parental leave and other family-friendly benefits
- Discounted health insurance and other employee discounts
DXC is a leading provider of policy and claims management services to government and organisations across Australia. We are committed to building better futures for our customers, colleagues, environment, and communities. Our culture values inclusion, belonging, and corporate citizenship, and we strive to deliver what matters most to our customers.
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