Strategic Relationship Leader

1 week ago

Sydney, New South Wales, Australia beBeeRelationship Full time $150,000 - $200,000

About This Opportunity:

The Head of Relationship Management will spearhead the client relationship strategy, aiming to maximize revenue-generating opportunities and achieve strategic goals locally.

Key Responsibilities:

  • Leverage leadership skills to manage a team of Sales and Relationship Managers in fostering strong relationships and identifying new opportunities across various regions.
  • Develop and implement strategies to ensure client satisfaction, retention, and revenue targets are met.
  • Promote relationships with key decision makers at client companies to gain insight into their business objectives, challenges, and needs.
  • Educate existing and prospective clients on service offerings and contribute to generating new business.
  • Oversee new client onboarding, new market rollouts, and annual client reviews.
  • Maintain seamless internal and cross-departmental relationships.
  • Nurture positive relationships with exchanges, custodians, and broker counterparts through regular communication.
  • Ensure high standards of service delivery excellence and act as the first line of defense for risk management and compliance.

Requirements:

  • Tertiary qualification in a Business-related discipline.
  • 8+ years of experience in Client Management with a strong Commercial focus.
  • In-depth knowledge of financial markets and products, specifically clearing processes.
  • Understanding of infrastructure organizations, regulators, and industry representative bodies.
  • Familiarity with execution services (DMA/OMS) and financing would be advantageous.
  • Previous sales experience would be beneficial.

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