Customer Service Ambassador
1 month ago
Next Generation Clubs is seeking an exceptional individual to fill the role of Customer Service Ambassador. This position is ideal for someone who is passionate about delivering high-quality customer service and is looking for a challenging and rewarding career opportunity.
About the Role
The Customer Service Ambassador will be the first point of contact for all members and visitors to our 5-star quality club. They will be responsible for providing exceptional customer service, answering queries, and resolving issues in a professional and courteous manner.
Key Responsibilities
- Provide exceptional customer service to all members and visitors
- Answer queries and resolve issues in a professional and courteous manner
- Work collaboratively with the team to achieve excellent customer service standards
- Contribute to the development and implementation of customer service initiatives
- Maintain accurate records and reports as required
About You
To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering high-quality customer service. You will also need to have a minimum of 12 months experience in a customer-facing role and be able to work a minimum of 32 hours per week.
What We Offer
As a Customer Service Ambassador with Next Generation Clubs, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and contribute to the success of our business. You will also receive a competitive salary and benefits package, including gym membership and career development opportunities.
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