Customer Service Ambassador

1 month ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

Next Generation Clubs is seeking an exceptional individual to fill the role of Customer Service Ambassador. This position is ideal for someone who is passionate about delivering high-quality customer service and is looking for a challenging and rewarding career opportunity.

About the Role

The Customer Service Ambassador will be the first point of contact for all members and visitors to our 5-star quality club. They will be responsible for providing exceptional customer service, answering queries, and resolving issues in a professional and courteous manner.

Key Responsibilities

  • Provide exceptional customer service to all members and visitors
  • Answer queries and resolve issues in a professional and courteous manner
  • Work collaboratively with the team to achieve excellent customer service standards
  • Contribute to the development and implementation of customer service initiatives
  • Maintain accurate records and reports as required

About You

To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering high-quality customer service. You will also need to have a minimum of 12 months experience in a customer-facing role and be able to work a minimum of 32 hours per week.

What We Offer

As a Customer Service Ambassador with Next Generation Clubs, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and contribute to the success of our business. You will also receive a competitive salary and benefits package, including gym membership and career development opportunities.



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