Customer Service Ambassador

2 weeks ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

Avoid the monotony of a traditional 9-to-5 job and discover a role that ignites your passion for health and fitness. As a Receptionist at Next Gen Health & Lifestyle Clubs, you will be the first point of contact for our valued members and a wide range of visitors to the club.

About the Role

As a key member of our team, your primary objective will be to provide exceptional customer service and ensure a positive experience at every interaction. You will be responsible for managing the first impressions of our club, handling inquiries, and resolving any issues that may arise in a professional and courteous manner.

Key Responsibilities

  • Provide exceptional customer service to members and visitors
  • Manage the front desk, handle inquiries, and resolve issues
  • Collaborate with the team to maintain a clean and welcoming environment
  • Stay up-to-date with club activities and events
  • Develop and maintain effective relationships with members and staff

About You

We are looking for a highly motivated and enthusiastic individual who is passionate about delivering 5-star customer service. As a Receptionist, you will be the face of our club, and we want someone who is friendly, approachable, and has a positive attitude. If you are a team player who is eager to learn and grow with our organization, we encourage you to apply.

Requirements

  • Minimum 2 years of experience in a similar role
  • Courteous and friendly manner
  • Exceptional personal presentation
  • Interest in the health and fitness industry
  • Vibrant and outgoing individual
  • Clear verbal and written communication skills
  • Personal drive to provide high-level customer service and satisfaction
  • Highly developed customer relations skills
  • Able to work autonomously and in a team environment
  • Able to build rapport with members and internal staff


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