Customer Service Ambassador
3 weeks ago
Are you passionate about delivering exceptional customer service and creating memorable experiences?
We are seeking a talented Receptionist to join our team at Next Gen Health & Lifestyle Clubs.
About the Role
As the first point of contact for our Members and visitors, you will be responsible for providing a warm and welcoming experience, ensuring a positive interaction at every touchpoint.
We offer part-time and casual positions that are perfect for someone looking to commence their career in service or seeking a new challenge.
About You
You will be a positive, energetic, and adaptable individual with excellent communication skills and a passion for the health and fitness industry.
With a minimum of 2 years' experience in a similar role, you will possess a courteous and friendly manner, exceptional personal presentation, and the ability to work autonomously and in a team environment.
Key Responsibilities
- Provide exceptional customer service and create a positive experience for Members and visitors
- Manage front desk operations, including checking-in Members and handling inquiries
- Work collaboratively with internal staff to ensure seamless communication and service delivery
- Develop and maintain relationships with Members and internal stakeholders
- Stay up-to-date with Club activities and promotions to provide informed support
Requirements
- Minimum 2 years' experience in a similar role
- Courteous and friendly manner
- Exceptional personal presentation
- Interest in the health and fitness industry
- Positive, energetic, and adaptable individual
- Excellent communication skills
- Ability to work autonomously and in a team environment
- Highly developed customer relations skills
- Ability to master required software applications
What's in it for you?
- Spectacular club environment
- Flexible working hours
- Gym Membership
- Work for an organization with a team-orientated culture
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