Customer Service Ambassador

6 days ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

Next Gen Health & Lifestyle Clubs is seeking a highly skilled Customer Service Ambassador to join our team.

We offer:

  • A competitive salary of AU$45,000 - AU$55,000 per annum

About the Role:

The Customer Service Ambassador will be the first point of contact for our members and visitors. The successful candidate will provide exceptional customer service and ensure a positive experience at every interaction.

This is a part-time role that suits someone who is studying, ready to re-enter the workforce or looking to commence their career in service.

The ideal candidate will be immaculately presented with excellent communication skills and experience in a reception or similar role.

You will need to be positive, energetic and adaptable, able to juggle priorities and think on your feet.

About You:

To succeed in this role, you will need to demonstrate:

  • A minimum of 2 years' experience in a similar role;
  • A courteous and friendly manner;
  • Exceptional personal presentation;
  • An interest in the health and fitness industry;
  • Vibrant and outgoing personality;
  • Clear verbal and written communication skills;
  • A personal drive to provide high-level customer service and satisfaction;
  • Highly developed customer relations skills;
  • The ability to master required software applications;
  • The capacity to work autonomously and in a team environment;
  • Able to build rapport with members and internal staff; and
  • Works in a calm, methodical manner when under pressure.

Please note:

  • Flexible hours and days are required for this role;
  • Proof of right to work in Australia documentation will be required to be presented at the first interview;
  • All Next Gen employees require a Working with Vulnerable People WWVP check.


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