High-Value Business Relationship Manager

2 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $90,000 - $120,000

Job Description:

As a Customer Relationship Executive, you will be part of a dynamic team that takes ownership and accountability for delivering exceptional customer experiences. This is a frontline role in a fast-paced inbound contact environment, designed to provide premium service to high-value business customers.

">Key Responsibilities:
  • Build and maintain strong relationships with high-value business customers, acting as their primary point of contact.
  • Deliver exceptional customer service by responding promptly and accurately to inquiries and concerns.
  • Resolve complex customer issues through collaboration with internal teams, ensuring timely and effective outcomes.
  • Maintain and update customer records in the CRM system, and generate insights through data analysis.
  • Identify and implement process improvements to enhance customer experience and operational efficiency.

What We're Looking For:

We're looking for a collaborative team player who contributes to a positive team culture and supports colleagues to achieve shared goals. If you have transferable skills, an appetite to learn, and would be a great fit, we'd love to hear from you.

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