High Value Client Relationship Manager

3 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $120,000 - $260,000

We are seeking a seasoned professional to lead the management of our most valuable clients.

Job Description

The successful candidate will serve as the primary point of contact for these high-net-worth individuals, providing proactive and tailored support to drive loyalty and optimize their experience.

  • Build and maintain long-term relationships with high-value clients, delivering exceptional service and support aligned with their unique needs.
  • Act as the key liaison between clients and internal teams, ensuring seamless communication and effective issue resolution.
  • Develop and execute targeted engagement strategies to foster client loyalty and retention.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A proven track record of building and maintaining trusted relationships with high-net-worth or high-volume clients.
  • Strong understanding of financial products, trading platforms, and cryptocurrency.
  • Exceptional interpersonal skills and emotional intelligence, with a calm and solution-oriented approach to high-pressure client interactions.
  • At least 3 years of experience in account management, client services, or relationship management, preferably in financial services or high-value customer segments.
  • In-depth knowledge of institutional client structures and expertise in Self-Managed Super Funds (SMSFs) is a plus.
Benefits

This role offers a unique opportunity to make a meaningful impact on the success of our business and to build a rewarding career in a dynamic industry.

Others

You will be working closely with multiple departments and teams to deliver outcomes for clients, so strong communication and collaboration skills are essential.

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