
Workshop Coordinator
6 days ago
Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.
We prioritize sustainability and conduct business in a responsible and ethical manner, with safety as our core value above all else. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.
The role you will play is vital to our service operation, ensuring seamless support and delivering excellent customer service to both internal and external stakeholders. Your responsibilities will be multifaceted, including managing work in progress, handling general data entry, processing orders, creating estimates, and facilitating administrative functions.
Some key areas of responsibility include:
- Coordination of warranty claims
- Processing repairs and maintenance jobs
- Creating job estimates / quotes and schedules
- Creating and sending order acceptance/acknowledgement
- Adhere to Work in Progress (WIP) processes for the workshop
- Liaising with Accounts Receivable and Finance on customer credit issues
- Provide administrative support to the workshop
Your skills and qualifications should reflect a strong ability to coordinate multiple tasks and maintain accurate records. You must be proficient in using software applications and have excellent communication skills to interact effectively with colleagues and clients.
We offer a variety of benefits that make us an attractive employer, including flexible work arrangements, an Employee Benefits Program, superannuation contributions, Company Performance Bonus scheme, Length of Service Recognition program, paid parental leave, training and development opportunities, and a supportive work environment.
We understand the importance of work-life balance and strive to provide a positive and inclusive workplace culture that supports employee well-being and career growth. We are proud to be a Work180 Endorsed Employer for Women and commit to promoting diversity, equity, and inclusion in our organization.
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