Digital Risk and Control Manager

3 weeks ago


Sydney, New South Wales, Australia Caia - Jobboard Full time
Role Overview

As a key business partner for the Digital business within WPB Channels, you will report to the Channels Governance and Controls lead. Your primary responsibility will be to understand, assess, and help manage risks that the Digital business faces as they embed new technology, expand digital services, and adopt new ways of working across their business.

Main Responsibilities

Designing and implementing operational controls for digital products and services.
Designing end-to-end digital risk management processes.
Providing advice and guidance on the maintenance of an effective internal control environment and ensuring key risks are appropriately addressed at the right stage of implementation.
Facilitating and representing as Secretariat for Digital Risk Forum, to oversee Digital Risk and Control Landscape, including oversight over material issues for escalation.
Transforming the digital risk and control maturity curve through insights into emerging risk, building automated monitoring programs, and provisioning real-time insights of the control environment.
Performing incident analysis, root cause issue identification, and deep dive controls reviews as required across the WPB digital and broader Channels business.

Requirements

To be successful in this role, you will need:
Problem-solving and strong analytical skills, with the ability to prioritize.
Strong stakeholder management and influencing skills, with the ability to work in teams.
Comfort in challenging existing processes/advice/policy that is outdated - an interest in making the bank operate more efficiently.
Understanding of digital banking and customer-facing technology, preferably gained through experience in Consulting, Fintechs, and digital risk roles.
Experience in conducting control reviews and implementing recommendations or monitoring the performance of key controls and reacting accordingly.
Strong modeling skills and willingness to learn.
An understanding of the key risk areas, risk taxonomy, and controls library relevant to banking services, particularly for non-financial risk.
Familiarity with agile delivery principles would be beneficial, or experience working with change and transformation programs.
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

About Us

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, Caia - Jobboard is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

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