Digital Risk and Control Manager

4 weeks ago

Sydney, New South Wales, Australia Illinois CPA Society Full time
About the Role

We are seeking a highly skilled Digital Risk and Control Manager to join our team in Australia. As a key business partner for the Digital business within WPB Channels, you will be responsible for understanding, assessing, and helping to manage risks associated with the adoption of new technology and digital services.

Main Responsibilities
  • Design and implement operational controls for digital products and services.
  • Develop end-to-end digital risk management processes.
  • Provide advice and guidance on maintaining an effective internal control environment and ensuring key risks are addressed at the right stage of implementation.
  • Facilitate and represent as Secretariat for Digital Risk Forum, overseeing Digital Risk and Control Landscape, including oversight over material issues for escalation.
  • Transform the digital risk and control maturity curve through insights into emerging risk, building automated monitoring programs, and providing real-time insights of the control environment.
  • Perform incident analysis, root cause issue identification, and deep dive controls reviews as required across the WPB digital and broader Channels business.
Requirements
  • Strong problem-solving and analytical skills, with the ability to prioritize.
  • Excellent stakeholder management and influencing skills, with the ability to work in teams.
  • Comfort in challenging existing processes, advice, or policy that is outdated - an interest in making the bank operate more efficiently.
  • Understanding of digital banking and customer-facing technology, preferably gained through experience in Consulting, Fintechs, and digital risk roles.
  • Experience in conducting control reviews and implementing recommendations or monitoring the performance of key controls and reacting accordingly.
  • Strong modeling skills and willingness to learn.
  • An understanding of key risk areas, risk taxonomy, and controls library relevant to banking services, particularly for non-financial risk.
  • Familiarity with agile delivery principles would be beneficial, or experience working with change and transformation programs.
About Us

At HSBC, we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas, and capital that nurture progress and growth, helping to create a better world for our customers, our people, our investors, our communities, and the planet we all share.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

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