Digital Risk and Control Manager
3 weeks ago
As a key business partner for the Digital business within WPB Channels, you will report to the Channels Governance and Controls lead and be responsible for understanding, assessing, and helping manage risks faced by the team as they embed new technology, expand digital services, and adopt new ways of working.
Main Responsibilities
Designing and implementing operational controls for digital products and services
Designing end-to-end digital risk management processes
Providing advice and guidance on the maintenance of an effective internal control environment and ensuring key risks are appropriately addressed at the right stage of implementation
Facilitating and representing as Secretariat for Digital Risk Forum, to oversee Digital Risk and Control Landscape, including oversight over material issues for escalation
Transforming the digital risk and control maturity curve through insights into emerging risk, building automated monitoring programme, and provisioning real-time insights of the control environment
Requirements
To be successful in this role, you will need:
Problem solving and strong analytical skills, with the ability to prioritise
Strong stakeholder management and influencing skills, with the ability to work in teams
Comfort in challenging existing process/advice/policy that is outdated - an interest in making the bank operate more efficiently
Understanding of digital banking and customer-facing technology, preferably gained through experience in Consulting, Fintechs and digital risk roles
Experience in conducting control reviews and implementing recommendations or monitoring the performance of key controls and reacting accordingly
Strong modelling skills and willingness to learn
An understanding of the key risk areas, risk taxonomy and controls library relevant to banking services, particularly for non-financial risk
Familiarity with agile delivery principles would be beneficial, or experience working with change and transformation programmes
About HSBC
At HSBC, we value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. We encourage applications from First Nations peoples and are committed to building a culture where all employees are appreciated and respected and where opinions count.
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