Customer Experience Specialist

3 weeks ago


Adelaide, South Australia Singtel Full time

At Singtel, our vision is to be Australia's most loved everyday brand with lasting customer relationships. We're enthused about the latest technology trends, products & services.

We're on the lookout for an experienced Retail Sales Consultant to join our team in Adelaide who shares this excitement, thrives in a collaborative, results-driven culture & feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Singtel, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

The day-to-day

  • You will be the face of Singtel delivering customer service brilliance powered by Optimism
  • Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand
  • Bring your charm by providing personalized solutions & product expertise – your smile is your secret sales weapon
  • Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter

Your skills to pay the bills

  • Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets
  • Tech Explorer: You are always on the hunt for the latest tech trends that you can playback
  • Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions
  • Team Spirit: You thrive in a collaborative, customer-focused environment

What's in it for you?

  • $68,800 OTE (inc. Super) with unmatched sales commissions
  • $80 monthly credit and 25% discount on all Singtel plans
  • Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Estēe Lauder & Nine West
  • Access to professional development, training & mentoring opportunities offered through our exclusive OptusU Capability Institute
  • Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate is our employee network creating an inclusive community to empower & elevate women
  • Flexible working arrangements – talk to us about how this role could be flexible for you


  • Adelaide, South Australia Small Animal Specialist Hospital (Sash) Full time

    About SASHSASH is a leading veterinary hospital network in Australia, providing specialist and emergency care for dogs, cats, and other companion animals. Our mission is to deliver the highest standards of veterinary care in a compassionate and supportive environment.


  • Adelaide, South Australia Singtel Full time

    Job OverviewWe are seeking an experienced Customer Experience Resolution Specialist to join our team. In this role, you will be responsible for managing customer complaints from internal and external authorities and across various platforms.


  • Adelaide, South Australia Minor Hotels Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Oaks Adelaide Embassy Suites. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable stay.


  • Adelaide, South Australia Plenti Full time

    Job DescriptionWe are seeking a Customer Experience Specialist to join our team at Plenti. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through inbound calls and email inquiries.About the RoleThis is an exciting opportunity for a recent graduate or someone looking to start their...


  • Adelaide, South Australia Suncorp Group Full time

    About Suncorp GroupSuncorp Group is a leading insurance and banking company that has been serving customers for over 100 years.Job SummaryWe are seeking a Customer Experience Specialist to join our team in Adelaide. The successful candidate will be responsible for providing technical support, quality assurance, claims processing, training, developing and...


  • Adelaide, South Australia IAG Full time

    We're seeking talented individuals to join our team as Customer Experience Specialists in Adelaide.About the RoleAs a Customer Experience Specialist, you will be the first point of contact for new and existing customers, focusing on converting inquiries into sales and retention outcomes. You'll work in a high-energy environment, handling challenging customer...


  • North Adelaide, South Australia Zap Full time

    We are seeking a Customer Experience Specialist to join our thriving Gawler Zap Club.This is a part-time role that offers an hourly rate, plus commission and a fun working environment.The ideal candidate will have demonstrated experience and success in a fast-paced premium customer service role, with intermediate computer skills and excellent oral and...


  • Adelaide, South Australia Superloop Full time

    Superloop is a leading provider of high-quality internet services to Australian homes and businesses.As a Telecommunications Customer Experience Specialist, you will play a crucial role in delivering exceptional customer experiences through technical guidance and resolution.The successful candidate will have the opportunity to work with our growing Home...


  • Adelaide, South Australia Optus Full time

    At Optus, we're committed to delivering exceptional customer experiences. As a Specialist Care Lead, you'll play a pivotal role in crafting and implementing strategies that drive satisfaction and loyalty.The position requires expertise in handling complex situations, often involving vulnerable customers. You'll work closely with internal teams, external...


  • Adelaide, South Australia Hudson Full time

    About the RoleThis is a challenging opportunity for an experienced professional to join Hudson Australia as a Risk Management and Customer Experience Specialist. The successful candidate will work closely with internal teams and external partners to ensure timely and accurate loan processing.Key ResponsibilitiesLending and Credit Risk Assessment: Manage and...


  • Adelaide, South Australia People2People Full time

    Customer Service Officer OpportunityWe are seeking a skilled and experienced Customer Service Officer to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers via phone and email.About the RoleThis is a fast-paced position that requires a high level of attention to detail and...


  • Adelaide, South Australia Plenti Full time

    Plenti is a fintech lender that prioritizes customer satisfaction, offering faster and fairer loans through its advanced technology. The company's dynamic and innovative environment has enabled it to take market share from established players in the personal lending, renewable energy, and automotive finance sectors.We are seeking an experienced Customer...


  • Adelaide, South Australia The Just Group Full time

    About the Role:We are currently seeking a dedicated and fashion-forward Sales Assistant to join our team at The Just Group. As a Sales Assistant, you will be responsible for delivering an exceptional customer experience, maximising sales, and supporting the management team with stock organisation and visual merchandising.Key Responsibilities:Provide genuine...


  • Adelaide, South Australia Plenti Full time

    About PlentiPlenti is a pioneering fintech lender that revolutionizes personal lending with its cutting-edge technology.The company provides faster and fairer loans, catering to the growing demand for innovative financial solutions.With over $2 billion in loan portfolio and annual revenue exceeding $200 million, Plenti is a leader in the Australian financial...


  • Adelaide, South Australia Westpac Group Full time

    About UsAt Westpac Group, we're dedicated to creating better futures together. Our vision is to help Aboriginal and Torres Strait Islander Australians succeed by valuing culture, helping Indigenous employees build meaningful careers, providing better banking experiences for our Indigenous customers, and backing Indigenous business.Job OverviewThis exciting...


  • Adelaide, South Australia Kathmandu Full time

    We are seeking a highly motivated Sales and Customer Experience Specialist to join our team at Kathmandu's Rundle Mall store. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience and driving sales growth.About Us: Kathmandu is a leading global outdoor lifestyle brand dedicated to improving the...


  • Adelaide, South Australia TPG Telecom Full time

    We are seeking an exceptional Customer Support Improvement Lead to join our Technical Support Team at TPG Telecom. In this role, you will be the contact point for team members and Management, delivering advanced levels of customer service to all Enterprise & Government customers, controlling end-to-end accountability.As a Customer Support Improvement Lead,...


  • Adelaide, South Australia Plenti Full time

    About Plenti">We are a fintech lender providing faster, fairer loans by leveraging smart technology. Our dynamic and innovative business is growing strongly, delivering better customer experiences and taking market share from incumbent players.Our team is fast-moving and ambitious, seeking capable people who can take ownership of their roles to help the...


  • Adelaide, South Australia Marriott International Full time

    We are looking for a skilled Hotel Experience Specialist to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and creating lasting memories for our valued customers.About the RoleThe successful candidate will have the opportunity to work in a fast-paced...


  • Adelaide, South Australia JB Hi-Fi Full time

    About JB Hi-FiOur customers are at the centre of everything that we do, and our peak trade season is one of the busiest and most exciting times of the year.We strive to deliver the most extensive range, cheapest prices, and genuine service to customers every day through a culture that fosters teamwork, nurtures talent, encourages individuality, and embraces...