Hotel Experience Specialist

4 weeks ago


Adelaide, South Australia Marriott International Full time

We are looking for a skilled Hotel Experience Specialist to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and creating lasting memories for our valued customers.

About the Role

The successful candidate will have the opportunity to work in a fast-paced environment, assisting with various tasks including serving food and beverages, processing operational needs, and providing excellent customer service.

In this role, you will also have the chance to build relationships with guests, understand their requirements, and inspire them with each interaction. You will work closely with the Food and Beverage team to ensure seamless operations and provide support when needed.

Key Responsibilities
  • Assist with serving food and beverages to guests, ensuring a high level of quality and service.
  • Process operational needs, complete reports, and address guest requests in a timely manner.
  • Work closely with the Food and Beverage team to ensure smooth operations and provide support as needed.
  • Build relationships with guests, understand their requirements, and deliver personalized experiences.
  • Ensure the Club Lounge is presentable and clean at all times, maintaining high standards of hygiene and organization.
About You

To be successful in this role, you will need to possess excellent communication skills, be self-motivated, and have a strong ability to work in a fast-paced environment. Relevant experience in a similar role is essential, along with a current RSA (Responsible Service of Alcohol) certification and working rights in Australia.

What We Offer

As a Hotel Experience Specialist with Marriott International, you can expect a competitive salary of AU$50,000 - AU$65,000 per annum, depending on experience. In addition to a attractive salary, you will also enjoy exclusive staff discounts on food and beverage and hotel rooms, flexible working hours, time off to pursue your passion, and paid leave during your birthday month.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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