Patient Experience Manager

Lead Patient Services TeamMake a positive impact at a leading private health care provider with an excellent opportunity to manage our patient services team.About the RoleThis key leadership position is responsible for hospital administration functions, including bookings, patient services, ward clerk(s), sessional clinics and medical records. You will work...

Enhancing Patient ExperiencesThe role of the Patient Experience Partner focuses on collecting insights to identify hurdles and opportunities for partnerships that enhance the patient journey. This position will engage directly with patients and patient advocacy organizations to generate valuable insights and improve the patient journey experience.This...

Job OverviewThe Patient Services Manager plays a pivotal role in overseeing the patient journey, enhancing patient engagement, and leading advocacy initiatives. This position is a 12-month fixed-term contract based in Sydney, offering a hybrid work arrangement to provide parental leave coverage.Key Responsibilities:Patient Support Programs: Design,...

Job DescriptionThis is a challenging role that involves supporting patients throughout their journey with our organisation. The Client Experience Liaison will manage a variety of administrative and patient-facing tasks to ensure a seamless experience.The role plays a key part in appointment management, patient communication, and ensuring accurate...

Why our Patients Need YouPfizer Australia vision is to create an industry leading capability designed to meet our customers where they are by deploying innovative approaches to increase brand awareness, knowledge and understanding of the science and our products, while enhancing our relationships and relevance with our customers.What You Will AchieveThe...

Exceptional Patient Care Specialist">">This position involves playing a vital role in the patient journey, serving as their first point of contact. As a key figure in this process, you will have direct interactions with patients and families, both in-person and over the phone.Key Responsibilities:Deliver high-quality customer service to patients and...

Exceptional Patient Care RepresentativeThe Exceptional Patient Care Representative plays a pivotal role in delivering outstanding patient experience and administrative support to our clients and staff.Act as the primary point of contact for patients, providing exceptional customer service face-to-face and over the phone.Manage patient records, filing of...

Key Customer Service Manager ResponsibilitiesThe primary goal of this position is to ensure that all patient interactions are handled professionally and compassionately. This involves developing and reviewing policies, programs, and procedures concerning customer relations and goods and services provided.Developing and reviewing policies, programs, and...

Transforming lives, one patient at a time.Our dental receptionists play a vital role in delivering exceptional care and service to our patients. As a member of our team, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Meet and greet patients, ensuring a...

At Myhealth, we strive to deliver exceptional patient experiences by fostering a collaborative working environment for staff and doctors. This requires providing comprehensive training, tools, and resources to ensure our team members excel in their roles.Our ideal candidate possesses a unique blend of skills, including:Previous experience as a medical...