Patient Experience Coordinator

1 week ago


Sydney, New South Wales, Australia beBeeCustomerCare Full time $45,000 - $75,000

Transforming lives, one patient at a time.

Our dental receptionists play a vital role in delivering exceptional care and service to our patients. As a member of our team, you will be the first point of contact for patients, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:

  • Meet and greet patients, ensuring a positive first impression
  • Manage appointments, answer phone calls, and update patient records with efficiency and accuracy
  • Support the Practice Manager and clinical team in maintaining a smooth practice flow
  • Communicate effectively with patients, explaining treatment options and services available
  • Process payments and maintain confidentiality

Requirements:

  • Excellent communication and interpersonal skills
  • Previous administration or reception experience is highly desirable
  • Ability to work calmly and professionally in a fast-paced environment
  • Proficient in Microsoft Word and Outlook
  • Strong organizational and time management skills

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Career progression opportunities within our growing business
  • State-of-the-art equipment and technology
  • A supportive and collaborative work environment

Why Join Us?

We believe that our people are the heart of everything we do. We offer a dynamic and supportive work environment where you can grow and develop your skills. If you're passionate about delivering exceptional customer service and making a difference in people's lives, we want to hear from you.



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