Client Service Liaison
4 weeks ago
About Altius Group Executive Health Solutions
We are seeking a full-time Client Service Liaison/Administrator to work in our Health Assessment Centre located in Darlinghurst.
This role offers a dynamic and varied work environment where no two days are the same. As a Client Service Liaison, you will have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.
Key Responsibilities:
- Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs.
- Provide a welcoming and supportive experience for clients during their clinic visits.
- Welcome clients with a light breakfast before their assessments, ensuring they start their experience on a positive note.
- Perform general office administration tasks, including invoicing and record keeping.
- Handle incoming phone calls and respond to client inquiries.
- Act as a liaison between clients, doctors, and other healthcare professionals.
- Organize and manage the filing and screening of medical records.
- Monitor and facilitate the timely completion of client medical reports.
- Support the Manager with various tasks as needed.
What You'll Bring:
- A passion for delivering exceptional customer service.
- Strong communication skills to effectively interact with clients and professionals.
- Meticulous attention to detail and a proactive attitude.
- Prior office experience, ideally in a professional setting.
- The ability to handle multiple tasks efficiently in a busy environment.
Why You'll Love Working with Us
- Join a dynamic, forward-thinking preventative health company where you'll be part of a fun, energetic team at our vibrant Darlinghurst clinic.
- Enjoy working in a close-knit team where everyone supports each other.
- Earn bonus payments when you and your team hit your KPIs – we reward hard work.
- Keep learning with an annual educational allowance to help you grow and sharpen your skills.
- Join a team that knows how to have fun, with regular social events and a positive, upbeat workplace.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Altius Group is an Equal Opportunity Employer and an inclusive workforce.
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