Technical Product Manager

4 weeks ago

Sydney, New South Wales, Australia Coates Group Full time

Be Part of Our Next Chapter

At Coates Group, we're on a mission to revolutionize the way leading brands leverage technology to drive exceptional customer experiences. As the Technical Product Manager for our Hardware team, you'll play a pivotal role in shaping the technical direction of our product development and driving the performance of our hardware products.

Key Responsibilities

    • Lead the technical direction for product development, ensuring our hardware products meet customer and market demands.
    • Collaborate with design and engineering teams to deliver feature development, balancing commercial and client needs for win-win outcomes.
    • Monitor field performance, manage data on deployed units, and inform metric-based decision making for product lifecycle management, roadmaps, and EOL strategies.
    • Stay ahead of market trends by attending industry events and maintaining a strong understanding of vertical needs in the restaurant space.
    • Own and manage tools to track product development, releases, and performance, ensuring investments are directed towards areas with the highest strategic value.
    • Maintain key relationships with internal stakeholders, ensuring alignment between market leads, product teams, and other product managers for a cohesive approach to product development.

Requirements

    • Tertiary education in Hardware, Product Management, or Technology.
    • Technical background in product management, preferably in electronic products.
    • 5 years of experience in a relevant field.
    • Microsoft Office proficiency and basic understanding of Atlassian.
    • PLM tools expertise.

About Coates Group

We're a global technology company focused on creating dynamic, smart, personalized, and engaging customer experiences. Our values of a family-owned business and innovative spirit fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. We're a 2x Australia Good Design Award winner and have successfully completed the largest hardware deployment in Quick Service Restaurant history.

We're a team of creators, imaginers, kindness enthusiasts, experts, and over-achievers who value integrity, individuality, and inclusivity. We offer an annual market competitive bonus program and our 'Thrive Program,' which includes flexible work options, dedicated time for health and wellbeing, and a 'Give Back Day' to make an impact in the community.

We're excited by what we've accomplished, but know the best is yet to come. Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).

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