Technical Product Specialist
4 weeks ago
Role Overview
We are seeking a highly skilled Technical Product Specialist to join our Systems Components team at WiseTech Global. As a key member of our team, you will leverage your software development, architecture, or technical product expertise to work with our development team to build software systems that solve the global logistics industry's most challenging problems.
Key Responsibilities
- Engage with customers and product teams to understand technical pain points and translate them into high-level design/solution documents.
- Provide expert technical support to customer incidents and issues related to system components/architecture core teams.
- Collaborate with software development teams to design concrete solutions.
- Align the product roadmap with company priorities and manage/update the product enhancements backlog.
- Participate in user acceptance testing (UAT) to validate the product meets functional objectives.
- Contribute to product documentation.
- Work closely with the Product Manager to set up the product vision, roadmap, and strategy.
Requirements
- Strong technical background of 4+ years working as a Software Developer, Technical Product Owner/Specialist, or Technical Business Analyst.
- Strong communication skills to bridge the gap between business needs and technical specifications.
- Ability to understand, analyze, and transform pain points into implementable solutions.
- Creative mindset to come up with solutions our customers didn't know were possible.
About WiseTech Global
At WiseTech Global, we build leading technology solutions that help the logistics industry move goods globally. Our customers include the world's largest logistics companies. Our innovations and global technology enable, improve, and empower the world's supply chains.
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