Servicing Excellence Lead

Unlock Your Potential as a Service Excellence Leader\Elevate service processes to meet business needs, ensuring strategic objectives are met.\D drive high standards through effective project management and stakeholder engagement.\Achieve service excellence by identifying opportunities for improvement and developing deep understanding of project impacts on...

Job Overview:About the Role">This is an exciting opportunity for an experienced service design and review professional to lead the development, planning, and delivery of a service review program that focuses on outcomes delivering value to the community.">The successful candidate will have a proven track record of leading high-performing teams that partner...

Job OverviewThis role oversees the delivery of IT services, manages service-level agreements, leads teams and drives operational excellence to ensure high levels of customer satisfaction.The OpportunityWe seek an experienced IT Service Delivery Manager to join our Government and Defence IT Solutions team. This individual will oversee the efficient delivery...

Job OverviewAs a Service Manager, you will play a pivotal role in strategy development and execution for the service team. You will work closely with cross-functional teams to establish a strong sense of collaboration and teamwork.This leadership position involves managing a dynamic team of service technicians to ensure that the service needs in the region...

Job OverviewWe are seeking a Service Excellence Lead to join our team. This role is responsible for supporting the delivery of a seamless checkout experience, whether customers purchase online or in-store.Main ResponsibilitiesTo supervise a small team and embed consistent processes and routines to ensure quick and easy checkouts, pick up orders, and online...

Job Overview:The Service Delivery Manager position is a crucial leadership role within our organization, focusing on driving high-performing teams and fostering strong relationships with stakeholders across IT service management (ITSM) and service integration and management (SIAM) practices.This role entails leading the delivery of agreed services, ensuring...

Service Delivery LeadThis is a leadership role that requires the ability to monitor and manage service desk queues, ensure optimal service meeting defined SLAs for stakeholders. The successful candidate will maintain high performance levels for service-related processes, implement improvement activities wherever necessary.The Service Delivery Lead will take...

Job TitleWe are seeking a skilled Customer Service Team Lead to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our customer service team. Your primary responsibility will be...

Job OverviewThe role of Customer Service Manager is a pivotal position in our organization, requiring an exceptional leader to drive strategic initiatives and lead high-performing teams.Key Responsibilities:Manage and coach team leaders with expertise in process improvement, leadership development, and operational excellence.Drive operational efficiency by...

Job Title: Servicing Excellence Team Lead OverviewBayside City Council is a sector-leading organisation, striving to create extraordinary places and thriving communities.The Servicing Excellence Team Lead provides strategic leadership to the team, overseeing business support, infringement appeals, and service efficiency initiatives. This role drives project...