Claims Team Management Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $135,000

Job Opportunity

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Seeking a motivated and experienced Claims Team Leader to manage a dynamic team of claims management and support personnel.

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Responsibilities:

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  • ">
  • Lead and mentor a team of claims professionals to ensure optimal performance and development.">
  • Oversee the processing of workers' compensation claims and ensure compliance with regulations and company policies.">
  • Implement strategies to improve claims processing efficiency and quality.">
  • Monitor and analyse claims data to identify trends and areas for improvement.">
  • Collaborate with internal and external stakeholders to enhance customer service and support.">
  • Facilitate training and development programs for team members.">
  • Ensure a positive work environment that promotes teamwork and accountability.">
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Requirements:

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  • ">
  • Experience within leading teams.">
  • Experience in case management to effectively facilitate outcomes.">
  • Well-developed problem-solving and decision-making skills.">
  • Negotiation and influencing skills.">
  • Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injuries.">
  • Proven conflict resolution skills and an ability to diffuse potential situations.">
  • Strong written and verbal communication skills.">
  • Tertiary or relevant qualifications in health/social services are desirable.">
  • Ability to work with different IT applications.">
  • Understanding of challenges for individuals.">
  • Excellent communication on both written and verbal.">
  • Well-rounded customer service skills with demonstrated outcome.">
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About Us:

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We are committed to building better futures for our customers, colleagues, environment, and communities.

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Our Culture and Benefits:

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We put people first, offering competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

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Join Our Community:

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At [Company], we believe strong connections and community are key to our success.

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