Trust Account Manager

6 days ago


Brisbane, Queensland, Australia Gough Recruitment AU Full time
About the Role

We are seeking a highly skilled Trust Account Administrator to join our dynamic Property Management team at Gough Recruitment AU.

Key Responsibilities:

  • Manage and reconcile trust accounts, including daily processing of trust funds, receipting, and accounts payable.
  • Conduct regular owner and creditor payment runs.
  • Address and resolve accounts-related queries from the team and clients.
  • Implement and drive business strategies for continuous improvement.
  • Provide training and development support within the department.
  • Report directly to the General Manager of Property Management on performance and growth.
  • Stay updated with relevant legislative changes and ensure compliance with all relevant Acts.
  • Supervise and sign off on all Trust Accounting, OFT reporting, and audits.
  • Oversee software reporting and manage critical tasks.
  • Handle escalated complaints and disputes related to trust accounts.
  • Ensure strict compliance with the Code of Conduct, Work Policies, Procedures, and Information Management.

Requirements:

  • Proven experience in Trust Accounting within the commercial or industrial property sector.
  • Strong knowledge of Xero, Cirrus 8, and Vault Re.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Exceptional attention to detail and data management skills.
  • Excellent communication and customer service abilities.
  • Ability to manage multiple tasks and meet deadlines.


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