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Account Trust Specialist

2 months ago

Brisbane, Queensland, Australia Grupo Mantra Full time

Grupo Mantra is renowned for its exceptional service and high standards in property management. We pride ourselves on providing a premium experience for our clients and residents.

We are currently seeking a dedicated Trust Account Manager to enhance our Property Management division.

In this pivotal role, you will oversee the complete trust accounting process.

As a key member of our team, your daily responsibilities will encompass:

  • Managing general accounts, including processing invoices for landlords
  • Daily receipt of rental payments and issuing receipts for all rental transactions
  • Conducting daily bank reconciliations
  • Executing mid-month and end-of-month transaction processes in compliance with relevant regulations
  • Overseeing the disbursement of all creditors according to payment schedules
  • Collaborating with Property Managers to ensure adequate funds are available for owner invoices
  • Administering Tenancy Bonds, including the collection of bond forms and fund disbursement
  • Preparing trust account documentation, including bank statements for auditing purposes
  • Maintaining trust account audit reports and records for easy access
  • Keeping the tenant banklink register updated for accurate rent payment allocation
  • Managing ownership changes in property management software, including settlement rent disbursements
  • Ensuring all transactions in the trust account have appropriate approvals and signatures
  • Lodging all balances and unidentified deposits with the public trustee as necessary

With a portfolio of approximately 560 apartments, this role demands a proactive individual capable of thriving in a dynamic and fast-paced environment. We seek a reliable professional who can effectively manage trust operations and maintain clear communication across departments. The ideal candidate will be self-motivated and able to work independently.

To be successful in this position, you should possess:

  • A minimum of two years of experience in a similar role within the real estate sector
  • A valid Real Estate or Sales License in Queensland
  • Property management experience is advantageous but not mandatory
  • Strong organizational and communication skills
  • Proficiency in Microsoft Office, particularly Excel

Your approachable and confident communication style will be essential in fostering positive interactions, and we value receiving excellent feedback about our team members from clients.