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Trust Account Specialist

2 months ago

Brisbane, Queensland, Australia Grupo Mantra Full time

Grupo Mantra is renowned for providing exceptional living experiences to its residents and guests. As a distinguished entity in the property management sector, we pride ourselves on our commitment to excellence and customer satisfaction.

We are currently seeking a dedicated Trust Account Manager to enhance our Property Management division.

In this pivotal role, you will oversee the comprehensive management of trust accounting operations.

Key Responsibilities:

  • Oversee general accounts management, including the processing of Lessor invoices for payment.
  • Handle daily rent receipts and issue receipts for all rental income across the centralized portfolio.
  • Conduct daily bank reconciliations to ensure accuracy.
  • Execute mid and end-of-month transaction processes in compliance with relevant regulations.
  • Manage the disbursement of all creditors in accordance with established payment terms.
  • Collaborate with Property Managers to ensure adequate funds are available for owner invoices.
  • Administer Tenancy Bonds, including the collection of bond forms and disbursement of funds to the appropriate authorities.
  • Prepare trust account documentation, including bank statements, in readiness for audits.
  • Maintain organized trust account audit reports and records for easy access.
  • Ensure accurate allocation of rent payments by managing the tenant banklink register.
  • Oversee any ownership changes due to property sales within the management software, including settlement rent disbursements.
  • Ensure all transactions in and out of the trust account have the necessary approvals and signatories.
  • Ensure that all balances and unidentified deposits are reported to the public trustee as required.

With a portfolio of approximately 560 apartments, this role demands a proactive individual capable of thriving in a dynamic and fast-paced environment. We seek a reliable professional who can effectively manage trust operations and facilitate communication across departments. The ideal candidate will be self-motivated and able to work independently.

Qualifications:

  • A minimum of two years of experience in a similar role within the real estate sector.
  • Possession of an appropriate Real Estate or Sales License in Queensland.
  • Experience in property management is preferred but not mandatory.
  • Demonstrated organizational and communication skills.
  • Proficiency in Microsoft Office, particularly Excel.

Your approachable and confident communication style will be essential in this role, and we value the positive feedback we receive about our team members from clients.