Front Desk Associate at The Lodge
4 weeks ago
Deliver Exceptional Guest Experiences
We are seeking a skilled Front Desk Associate to join our team at The Lodge, located within the Blacktown Exercise, Sports & Technology Hub. As the first point of contact, you will play a vital role in ensuring every guest's stay is unforgettable by providing a warm welcome, handling check-ins and check-outs, and assisting with any guest enquiries.
Key Responsibilities:
- Welcome and check in/out guests, ensuring a seamless experience.
- Assist guests with directions within the hotel and surrounding areas, providing information on local attractions and upcoming events.
- Build strong guest relationships and handle complaints courteously and professionally.
- Take a positive and proactive approach to all tasks.
What We Offer:
- Opportunity to grow with a world-class, global hospitality company.
- Flexibility with permanent and casual positions available.
- Free onsite parking.
- Be part of a dynamic and forward-thinking environment dedicated to shaping the future of sports, fitness, and technology.
About Us:
Delaware North is a leading hospitality company that operates in various industries, including sports, entertainment, and national parks. We are committed to delivering exceptional guest experiences and providing opportunities for our employees to grow and develop their careers.
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