Night Audit Manager
2 weeks ago
Night Audit and Front Desk Manager
About the Role:
We are seeking a Night Audit and Front Desk Manager to join our team in Brisbane. As a Night Audit and Front Desk Manager, you will be responsible for conducting daily balancing and reconciliation, providing exceptional customer service, and maintaining procedures in relation to credit and cash transactions and accounting documentation.
Responsibilities:
- Conduct daily balancing and reconciliation, across the night audit process
- Provide exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and for the duration of our guest's stay
- Maintain procedures in relation to credit and cash transactions and accounting documentation
- Assist guests with luggage and other concierge duties as required
- Actively resolve complaints and challenges presented by guests
Requirements:
- Exceptional customer service experience, preferably within a hotel Front Office department
- Excellent time management skills with the ability to multitask while maintaining high-level awareness of your surroundings
- A naturally confident personality with the ability to approach people and initiate conversation
- Competent computer skills (experience in Opera is desirable)
- Strong verbal and written communication skills
Why Work for Accor?
At Accor, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. With 5400+ Hotels across 110+ countries, the opportunities are endless. Learn your Way - Access to our Accor Academy so you can learn while you earn. Work Your Way - Flexibility to ensure a work life balance. Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation worldwide.
-
Night Audit Manager
4 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleThe Night Audit Manager is responsible for ensuring the smooth operation of the hotel's front office during the night shift. This includes conducting daily balancing and reconciliation, providing exceptional customer service, and maintaining procedures in relation to credit and cash transactions.Key ResponsibilitiesConduct daily balancing and...
-
Front Office Service Manager
2 weeks ago
Spring Hill, Queensland, Australia Accor Full timeJob SummaryWe are seeking a Front Office Assistant Manager to cover a parental leave for 4 weeks. As a key member of our Front Office team, you will be responsible for ensuring seamless guest arrivals and departures, maintaining high standards of customer service, and driving continuous improvement in our team and processes.Evaluate guest satisfaction,...
-
Warehouse Operations Manager
3 days ago
Mango Hill, Queensland, Australia Coles Full timeLead a high-performing night-fill team to achieve exceptional store presentation and meet sales targets in a fast-paced retail environment.About the RoleAs Warehouse Operations Manager, you will have full accountability for the running of the night-fill department, ensuring deadlines are met, shelves are fully stocked, and our stores maintain an outstanding...
-
Front Office Assistant Manager
2 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleThe Mercure Brisbane Spring Hill is seeking an experienced Front Office Assistant Manager to join our team for a fixed-term period. As a key member of our front desk team, you will be responsible for ensuring seamless guest arrivals and departures, while delivering exceptional customer service and maintaining our high standards of quality and...
-
Front Office Assistant Manager
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeWe are seeking a highly skilled and customer-focused Front Office Assistant Manager to join our team on a fixed-term basis to cover parental leave. The successful candidate will be responsible for ensuring the smooth operation of our front office and providing exceptional customer service to our guests.Key responsibilities will include:Evaluating guest...
-
Front Office Assistant Manager
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleWe are seeking a highly skilled Front Office Assistant Manager to join our team at Mercure Brisbane Spring Hill. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences and ensuring seamless hotel operations.Key ResponsibilitiesEvaluate guest satisfaction and drive continuous improvement...
-
Front Office Assistant Manager
4 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleWe are seeking a Front Office Assistant Manager to join our team on a fixed-term basis to cover parental leave. This is a hands-on role that requires a customer-focused individual who can lead by example in meeting and maintaining our team brand standards.Key ResponsibilitiesEvaluate guest satisfaction, monitor trends, and drive continuous...
-
Front Office Assistant Manager
4 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Office Assistant Manager to join our team at Mercure Brisbane Spring Hill. As a key member of our front office team, you will be responsible for leading by example in meeting and maintaining our team brand standards.Key ResponsibilitiesEvaluate guest satisfaction and drive continuous...
-
Front Desk Associate
4 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Mercure Brisbane Spring Hill. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesWelcoming and checking-in guests in a friendly...
-
Front Office Team Lead
3 days ago
Spring Hill, Queensland, Australia Accor Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Front Office Assistant Manager. This is a fantastic opportunity to work in a dynamic environment, lead by example, and drive continuous improvement.About the RoleThis fixed-term (4 weeks) parental leave cover position requires an individual who can evaluate...
-
Customer Service Representative
1 week ago
Spring Hill, Queensland, Australia Accor Full timeUnlock Your Potential as a Guest Service AgentAt Mercure Brisbane Spring Hill, we are seeking a motivated and friendly Guest Service Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is nothing short of memorable.About the Role:Deliver...
-
Front Office Team Lead
1 day ago
Spring Hill, Queensland, Australia Accor Full timeJob OverviewAre you a customer-focused leader with experience in front office operations? Do you have a passion for delivering exceptional guest experiences?As a Front Office Assistant Manager at our hotel, you will play a key role in ensuring that every guest feels welcome and valued. You will be responsible for evaluating guest satisfaction, monitoring...
-
Front Office Team Lead
5 days ago
Spring Hill, Queensland, Australia Accor Full timeExperience the excitement of a fast-paced hotel environment as a Front Office Assistant Manager at Mercure Brisbane Spring Hill.We are seeking an experienced professional to join our team on a fixed-term basis (4 weeks) to cover parental leave. As a key member of our front office team, you will be responsible for ensuring exceptional customer experiences and...
-
Overnight Hotel All Rounder
4 weeks ago
Spring Hill, Queensland, Australia Mercure Full timeJob Title: Overnight Hotel All RounderAre you a night owl with a passion for hospitality?Mercure Brisbane Spring Hill is seeking an enthusiastic Overnight Hotel All Rounder to bring their skills to our vibrant hotel. You will be the go-to person across Housekeeping, Kitchen, and Front Office, ensuring our guests enjoy a seamless and exceptional experience...
-
Hotel Operations Coordinator
7 hours ago
Spring Hill, Queensland, Australia Mercure Full timeOverview of Mercure Brisbane Spring HillThe Mercure Brisbane Spring Hill is a premier hotel located in the heart of the city, offering stunning views of the skyline and Roma St Parklands. With 179 spacious guest rooms, an outdoor swimming pool, fitness room, and alfresco-style restaurant and bar, our hotel is the perfect destination for both business and...
-
Safety and Risk Management Professional
3 weeks ago
Home Hill, Queensland, Australia Wilmar Sugar Full timeSafety and Risk Management Role OverviewWilmar Sugar & Renewables is seeking a dedicated and experienced professional to lead our safety initiatives and support the Site Leadership Team in enhancing EHS practices. As a key member of our team, you will play a crucial role in managing on-site injuries and promoting safety through audits, discussions, and...
-
Retail Operations Manager
1 week ago
Mango Hill, Queensland, Australia Coles Full timeAbout the RoleWe are seeking a highly skilled and experienced Retail Operations Manager to lead our night-fill department. As a key member of our team, you will be responsible for ensuring deadlines are met, shelves are fully stocked, and exceptional store presentation is maintained during evening and night trade.This is an exciting opportunity for a...
-
Retail Leadership Opportunity
3 days ago
Mango Hill, Queensland, Australia Coles Full timeAbout the RoleThis is a fantastic opportunity to take on a leadership role within Coles, where you will be responsible for ensuring the smooth operation of the night-fill department. As a Retail Leader, you will have full accountability for meeting deadlines, maintaining exceptional store presentation, and delivering outstanding customer service.The ideal...
-
Duty Manager
1 month ago
Mango Hill, Queensland, Australia Drakes Supermarkets Full timeExciting Career Opportunity at Drakes SupermarketsWe are seeking a highly motivated and experienced Duty Manager to join our team at Drakes Supermarkets. As a key member of our store operations team, you will be responsible for managing the store in the absence of the Store Manager and Assistant Store Manager.Key Responsibilities:Lead and manage a team of...
-
Operations Manager
1 month ago
Cannon Hill, Queensland, Australia Orica Full timeAbout OricaOrica is a global leader in mining and civil blasting, with a diverse team of over 13,000 people across the world. We're shaping the future of mining through digital and automated technologies, embracing new ways of thinking, and pioneering innovation.About the RoleThe Senior Site Supervisor - QCT & Plant is responsible for supervising on-site...